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Newsroom

Staying Safe: Protect Yourself from Coronavirus Scams

Scammers are preying on fears surrounding the coronavirus. They are especially pervasive during this time. They are taking advantage of emotions and urgency by asking you to send money, share personal information, or possibly, even share your log-in credentials. Their goal is simply to get your money, your information – or both.

Here are some tips on how to protect yourself:

  • Start by visiting the Cricket Fraud Protection page to see the schemes often used by scammers and how to protect yourself.
  • Download Hiya, a free third-party protection app that scans calls globally to identify robocalls and spam. With this information, you'll be able to block these calls from ringing through to your smartphone.
  • Ignore incoming calls and texts from numbers you don’t recognize.
  • Only open emails, attachments and links from a sender you know and trust.
  • Watch for emails claiming to be from charities asking for donations or government agencies saying they have information about the virus. For the most up-to-date information about the coronavirus, visit the websites of the Centers for Disease Control and Prevention and World Health Organization.
  • Don't share personal information, like passwords, credit card numbers, or bank account information over the phone, in an email or in a text. And do not send money to someone unless it’s someone you’ve previously sent money to and have been vetted using apps like CashApp, Venmo and Zelle.

For more information on how to protect yourself, visit Cricket’s Fraud and Safety page.