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Use your account to login to the website or myCricket app.

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Use your new password to login to the website or myCricket app. You’ll receive a text message shortly to confirm your account changes.

Reset Password

Enter your Cricket phone number and we’ll text you a one-time passcode.

Have Cricket Home Internet? Reset your password using your device serial number.

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One-time passcode

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(XXX) XXX-XXXX

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Create your new password

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8-24 characters

One uppercase letter

One lowercase letter

One number

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You're all set with your new password. Use it to sign into your account from now on.