Manage My Account

If you're new to Cricket or trying to figure out what you can do online, read the articles below to get up to speed. Thanks for being a great Cricket Customer!

Quick Links

How to Change My Plan
How do I Upgrade My Phone?
Adding International Calling to Your Plan

Important Articles

How to Manage My Account Info

It's easy to view and change your Cricket account info online or on your device.

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Add a Line

Need an additional line? (Or two or eight?) We've got you covered.

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What is the myCricket App?

The myCricket App lets you make payments, check data, view usage, change your plan, or add features....

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Popular Topics

Add or Change My Features

Want to add or change your plan features? That's easy! You can update your features online in My...

Forgot Username or Password

Most of us visit numerous websites and use multiple apps each day. It's no wonder we can't keep our...

Stream More Settings

If you enjoy streaming videos but want to save data, learn about Cricket’s Stream More option.

Add a Line

Need an additional line? (Or two or eight?) We've got you covered.

Device Unlock Codes

One common reason to unlock a phone is international travel. Unlocking your phone allows you to use...

View Data Usage

Visit the Usage section in My Account for your high-speed data usage, data usage history, and to see...

How do I Upgrade My Phone?

Love your Cricket service but ready to upgrade to a new, top-of-the-line phone? We're here to help!...

How to Manage My Account Info

It's easy to view and change your Cricket account info online or on your device.

How to Change Your Phone Number

Need to change your number? No problem!

My Account FAQs

My Account allows you to manage your Cricket information all in one place. You can pay your bill,...

Multiline FAQs

Manage your family plans in a single account when you add a line or more of service, with one...

Promotional Email Preferences

From time to time, we like to send promotional emails to let you know about our latest offers and...

Add 1GB Data

Need more high-speed data access? No problem. Add extra gigabytes to your Cricket rate plan and surf...

Account PIN Security

For accounts with multiple lines, the main account holder can choose to share the account username...

Account Credit & Rewards

An account credit is money that can be applied to your monthly bill, pure and simple. Free money?...

ID Check

At Cricket, we strive to protect your personal information. That’s why we require ID checks in-store...

Get a PIN to transfer your wireless number

You must request a Number Transfer PIN from Cricket Wireless to transfer your wireless number to...

Related Categories

Billing and Payments
Cricket Plan Options
International Calling Options

Need more information about managing your account? Our Customer Support team is readily available to assist you.