For the Multi-Month Unlimited Plans, Cricket Core, and Cricket More, video typically streams at standard definition. All other data plans come with the Video Management feature, which allows you to stream video in higher definition when available.
We aim to render streaming video in standard-definition (max speed of 1.5 to 2 Mbps), though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. If your plan has the Video Management feature, to experience higher definition video when available, or if you have an issue, turn the feature off or back on any time.
- Resolution you usually watch in
- App settings
- Stream source
- Network traffic, etc.