Need a break on your bill?

Trade-in your old phone and get a credit on your Cricket service

Trade-in program managed by Asurion*

Turn your old phone into savings!

The trade-in process can be done entirely from your phone

Get your estimate!

Use the Asurion portal to get an estimated value of your phone and begin the trade-in process. 

Get estimate

Trade-in your phone

Once you accept your estimate, enter your mailing address and current Cricket phone number. Now you’re ready to finalize your trade-in!

Prepare your device

You’ll need to reset your device before your trade-in. The process is secure and easy. Asurion will send detailed instructions in your trade-in kit.

No postage? No problem.

Asurion will send you all the packaging you need to mail your phone. Including postage! Once your phone is received, your trade-in will be processed. You should get your bill credit in about 1-2 billing cycles.

What's the trade-in value of my phone?

Make and Model of your phone

The make and model of your phone is used to help determine your phone's trade-in value. 

Storage and memory

The storage/memory capacity of your phone also affects the trade-in value.

Your phone's condition

A broken screen, scratched surfaces, and whether your phone can be turned on and off factor in to the trade-in value of your phone. 

You've got questions? We got answers.

Asurion will send you a free shipping kit to mail your trade-in device to us. The Asurion portal will guide you through the process. It's easy!  

Yes. Addresses with a P.O. box are valid for the trade-in program.

Over 150 models eligible, including most smartphones. Use the Asurion portal to see if your device is eligible. 

You can track your order from start to finish at Asurion.com/tradein/cricket/status

Nope. All postage and packaging is included!

No. The credit can only be applied to your Cricket service.

All new and existing customers with a Cricket account are eligible.

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*Select devices are eligible for trade in. Device eligibility and potential device value depend upon certain criteria including brand, model, storage capacity, lock status, and condition. Credit up to the trade-in value can be earned and applied as Cricket Wireless service credits, up to the amount of service charges (not to, e.g., fees) incurred in the applicable service period. Credit will typically appear in your account within two weeks after you ship your eligible trade-in device and trade-in value is confirmed. If you cancel your account, any credit not yet applied to service charges is unearned and will be permanently lost. If you have a multi-line account, the credit will be applied among all active lines.  Credit has no cash value and is not transferable or refundable. See Terms and Conditions at asur.me/crickettrade for complete details.

Max with Ads

Max with Ads:  Access the Max with ads plan through the Max app on compatible devices (sold separately) or on max.com using a compatible browser with your Cricket login credentials. Data rates may apply for app download/usage. New Cricket customers: visit cricketwireless.com/login to create your account and obtain log-in credentials. Use of Max is subject to its own terms and conditions, see max.com/terms-of-use for details. Programming and content subj. to change and benefit may be modified, discontinued or terminated at any time without notice. Lost eligibility: Upon cancellation of eligible wireless plan you may lose access to Max. Limits: Access to one Max account per Cricket account. May not be stackable w/other offers, credits or discounts. To learn more, visit www.cricketwireless.com/max. Minimum 3G connection is required for viewing on mobile devices.  MAX is used under license.

$60/mo. Cricket More Plan: Cricket More Data Restrictions: Video streaming at SD quality. Cricket More includes up to 15GB Mobile Hotspot data per line per month; then Mobile Hotspot speed slowed to 128Kbps for rest of bill cycle. Actual speed varies by device and location. Mobile Hotspot req’s compatible device. Data usage and tethering that violates contract terms may be slowed or terminated. For more information on Cricket’s mobile broadband service, visit Mobile Broadband Information. General: Activ./upgrade (up to $25/line) & add’l one time ($5 customer assistance) fees & restr’s may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices.  Pricing, availability, terms, data usage, speed & other restr’s subj, to change w/o notice. By activating/using svc., you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.

 

Refer a Friend Month

*Refer A Friend: Limited time. To get credits, Current Cricket customer (“Referrer”) must send Refer A Friend link to non-Cricket customer (“Friend”). Friend must enter valid email address via link to receive referral code, then activate a new line of service on a new Cricket account using the code. Code expires 30 days after receipt. Enter code at time of eligible activation or after activation but before code expiration. Referrer receives $35 credit and Friend receives $25 credit to wireless plans after Friend maintains 60 consecutive days of eligible service. Limits: Excludes Cricket and affiliated employees and employee discount holders. Credit applies only to monthly wireless plan charge and expires when associated Cricket account is canceled. Credits have no cash value, are not redeemable for cash or any cash equivalent and are not transferable or refundable. Except for 10 eligible referred activations in August 2024, referrer is limited to max $250 in credits (10 referrals) per calendar year. © Cricket Wireless LLC. All rights reserved.
 

Watch Plan

Cricket Smartwatch Plan: Requires Apple Watch Series 4 or later and eligible Cricket phone plan (min. $30) on same account. Limits: Port-in not available. Not combinable with Multi-Line Discount, Auto Pay Credit, or certain other offers. NumberSync: Must complete NumberSync setup with compatible iPhone for watch to have access to the Cricket cellular network. U.S. only. Max 5 watches synced to one iPhone simultaneously. See additional NumberSync details at cricketwireless.com/support/applewatch. Data Restrictions: For all data usage, Cricket may temporarily slow data speeds if the network is busy. Video typically streams at standard definition. Content bundled with video may be slow to load. Details at cricketwireless.com/videomanagement. Details on network management policies at cricketwireless.com/mobilebroadband. Mobile hotspot not included. Data usage and tethering that violates contract terms may be slowed or terminated. General: Activ./upgrade (up to $25/line) & add’l one time ($5 rep-assisted and automated phone system payments fee) fees may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices. Pricing, availability, terms, data usage, speed & other restr’s subj, to change w/o notice.  By activating/using svc., you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.

Multi-Month Unlimited Plan Details

Multi-Month Unlimited: Online only. Requires single-line account and full payment at time of activation ($120 for 3 months of service or $300 for 12 months of service; or $75 for first 3 months of service for new customers only). Payment is not refundable in whole or in part. Plan cannot be changed or canceled until the last 30 days of the selected Multi-Month period. A 4G LTE, GSM-compatible smartphone is required for activation. Limits: Not combinable with multi-line accounts, AutoPay Credit, device discounts, Bridge Pay, or add-on features. Any Affordable Connectivity Program benefit, if available, will apply once per Multi-Month period (not monthly). Data Restrictions: For all data usage, Cricket may temporarily slow data speeds if the network is busy. Mobile hotspot data not included. Video Streaming: Plan does not include the Video Management feature. We aim to render streaming video in standard-definition (max speed of 1.5 to 2 Mbps) though some video cannot be identified. Sometimes, other content that content providers bundle with streaming video may be impacted and slowed, including downloads. In certain situations, we may deliver video content faster or at higher definition. Details at cricketwireless.com/videomanagement.Mexico and Canada: Includes unlimited calling/texting within Canada & Mexico and between the U.S., Mexico and Canada. Also includes use of data from your plan while in Mexico & Canada. Canada usage cannot exceed 50%. Data speed, usage, & other restrictions apply. Coverage not available everywhere. Int’l data roaming may be reduced to 2G speeds. See www.cricketwireless.com/legalinfo/cricket-international.html for details. General: Data usage and tethering that violates contract terms may be slowed or terminated. Service subject to Cricket network management policies, see cricketwireless.com/mobilebroadband. Activ./upgrade (up to $25/line) & add’l one time ($5 rep-assisted and automated phone system payments fee) fees may apply; see cricketwireless.com/fees. Pricing, availability, terms, data usage, speed & other restr’s subj, to change w/o notice.  By activating/using svc., you agree to Cricket Terms of Service (cricketwireless.com/terms). Coverage not avail. everywhere.

 
 

Refer a Friend

To get credits, Current Cricket customer with at least 30 days’ active service (“Referrer”) must send Refer A Friend link to non-Cricket customer (“Friend”). Friend must enter valid email address or phone number via link to receive referral code, then activate a new line of service on a new Cricket account. Code expires 30 days after receipt. Enter code at time of eligible activation or after activation but before code expiration. Referrer & Friend each receive $25 credit to wireless plans after Friend maintains 60 consecutive days of eligible service. Limits: Excludes Cricket and affiliated employees and employee discount holders. Credit applies only to monthly wireless plan charge and expires when associated Cricket account is canceled. Credits have no cash value, are not redeemable for cash or any cash equivalent and are not transferable or refundable. Max $250 in credits (10 referrals) per calendar year for Referrer. © Cricket Wireless LLC. All rights reserved.

AT&T Secure Family

*If you cancel your AT&T or Cricket wireless service and log out of Secure Family, you will not be able to log back in.  Logging out will not stop Secure Family charges. To stop further charges, you must to the Google Play or Apple App Store and cancel your Secure Family service.

*Free moto g power (2024), Samsung Galaxy A15 5G, moto g 5G 2024 offer

New line required. Excludes upgrades. Activation fee (up to $25/line in-store) & add’l one-time fees ($5 rep-assisted and automated phone system payments fee) may apply. Price w/use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. Limit: Transfer Number (Switch/Port), Upgrade or New Line pricing is available to customer once every 365 days. May not be combinable with certain offers, discounts, or credits. Phone may be restricted to Cricket svc during first 6 months after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Return Fee: $25; see cricketwireless.com/fees for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere.  See cricketwireless.com for details. © Cricket Wireless LLC. All rights reserved.

Samsung A54 for $49.99

Online Only. Must port-in and activate new line on a $60/mo. voice-and-data plan. Excludes upgrades and multi-month plans. Fees may apply ($5 rep-assisted and automated phone system payments fee) Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details.  Price w/use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. General: May not be combinable with certain offers, discounts, or credits. Port-in pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere.  See cricketwireless.com for details.  © Cricket Wireless LLC. All rights reserved.
 

iPhone 12 for $49.99

Pay first two months of $60/mo. plan service ($120 total) at point of sale, plus device taxes. $60 will be applied to first month service charge. Remaining $60 will be credited to your account and applied to second month service unless used on other eligible service or features. Account will remain subscribed to $60/mo. plan for two months. Credit will be lost if service is canceled. Credit is not redeemable for cash, has no cash value & is not transferable or refundable. Online only. Requires new account and port-in of new line on the $60/mo. plan. Limit: 4 phones per customer. Excludes upgrades and multi-month plans. Fees may apply ($5 rep-assisted and automated phone system payments fee). Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details. Price with use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. General: May not be combinable with certain offers, discounts, or credits. Port-in pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere. © Cricket Wireless LLC. All rights reserved. 
 

Free Android Offer

*Samsung Galaxy A15 5G (128) GB, moto g power 5G, moto g stylus 5G Offer: Must port-in and activate new line on a $60/mo. voice-and-data plan. Excludes upgrades and multi-month plans. Fees may apply ($5 rep-assisted and automated phone system payments fee) may apply. Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details.  Price w/use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. General:. Port-in pricing is available to customer once every 365 days.  May not be combinable with certain offers, discounts, or credits.. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere.  See cricketwireless.com for details.  © Cricket Wireless LLC. All rights reserved.  

iphone 12 for $199.99

 *Requires new line & new account. Excludes upgrades and multi-month plans. Add’l one-time fees ($5 rep-assisted and automated phone system payments fee) may apply. Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details. Price with use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. Limit: Four phones per customer. ID check required. General: May not be combinable with certain offers, discounts, or credits. New line/port pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere.  See cricketwireless.com for details.  © Cricket Wireless LLC. All rights reserved. 

Private Upgrade Offer

Offer is for above-described customer only and is not transferable. Add’l one-time fees ($5 Customer Assistance Fee) may apply. Price w/use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. Limits: Upgrade pricing is available to customer once every 365 days.  May not be combinable with certain offers, discounts, or credits. Phone may be restricted to Cricket svc during first 6 months after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Return Fee: $25; see cricketwireless.com/fees for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere. © Cricket Wireless LLC. All rights reserved.
 

iPhone 13 Offer

*Pay first three months of $60/mo. plan service ($180 total) at point of sale, plus device taxes. $60 will be applied to first month service charge. Remaining $120 will be credited to your account and applied to second and third month service unless used on other eligible service or features. Account will remain subscribed to $60/mo. plan for three months. Credit will be lost if service is canceled. Credit is not redeemable for cash, has no cash value & is not transferable or refundable. Online only. Requires new account and port-in of new line on the $60/mo. plan. Limit: 4 phones per customer. Excludes upgrades and multi-month plans. Fees may apply ($5 rep-assisted and automated phone system payments fee). Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details. Price with use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. General: May not be combinable with certain offers, discounts, or credits. Port-in pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere. © Cricket Wireless LLC. All rights reserved.

iPhone 13 offer

*Requires new line & new account. Excludes upgrades and multi-month plans. Add’l one-time fees ($5 rep-assisted and automated phone system payments fee) may apply. Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details. Price with use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. Limit: Four phones per customer. ID check required. General: May not be combinable with certain offers, discounts, or credits. New line/port pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere.  See cricketwireless.com for details.  © Cricket Wireless LLC. All rights reserved. 

4 lines for $100

$55/mo. Cricket Core required on up to four lines. $30 discount on second line, $45 discount each on third & fourth lines, all on same account. Not elig. for Auto Pay credit. For existing customers who change plans, discount may not start until next billing cycle. Cricket Core Data Restrictions: For all data usage, Cricket may temporarily slow data speeds if the network is busy. Video Streaming: Video typically streams at standard definition. Content bundled with video may be slow to load. Details at cricketwireless.com/videomanagement. Details on network management policies at cricketwireless.com/mobilebroadband. Mobile hotspot not included. Data usage and tethering that violates contract terms may be slowed or terminated.  General: Activ./upgrade (up to $25/line) & add’l one time ($5 rep-assisted and automated phone system payments fee) fees may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices. Pricing, availability, terms, data usage, speed & other restr’s subj, to change w/o notice.  By activating/using svc., you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.

Free 5G Smartphone Offer

*Must port-in & activ. new line on a $60/mo. voice-and-data plan. First month service charge & tax due at sale. Excludes upgrades and multi-month plans. Fees may apply ($5 rep-assisted and automated phone system payments fee). Return: w/in 7 days. Up to $25 fee may apply. See cricketwireless.com/fees for details. Price with use of Mfg/Dist coupon automatically applied at checkout. By accepting Mfg/Dist coupon, customer agrees to pay all transactional tax due on item sold, including value of coupon where applicable. General: May not be combinable with certain offers, discounts, or credits. Port-in pricing is available to customer once every 365 days. Phone may be restricted to Cricket network until completion of 6 months of service after activation. By activating/using svc, you agree to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days and is subject to Cricket network management policies, see cricketwireless.com/mobile broadband for details. Pricing, terms, & other restr's subject to change and may be modified or terminated at any time without notice.  Coverage & svc not avail. everywhere. © Cricket Wireless LLC. All rights reserved. 

*Refer A Friend

To get credits, Current Cricket customer with at least 30 days’ active service (“Referrer”) must send Refer A Friend link to non-Cricket customer (“Friend”). Friend must enter valid email address or phone number via link to receive referral code, then activate a new line of service on a new Cricket account. Code expires 30 days after receipt. Enter code at time of eligible activation or after activation but before code expiration. Referrer & Friend each receive $25 credit to wireless plans after Friend maintains 60 consecutive days of eligible service. Limits: Excludes Cricket and affiliated employees and employee discount holders. Credit applies only to monthly wireless plan charge and expires when associated Cricket account is canceled. Credits have no cash value, are not redeemable for cash or any cash equivalent and are not transferable or refundable. Max $250 in credits (10 referrals) per calendar year for Referrer. © Cricket Wireless LLC. All rights reserved.

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