Contact Cricket Wireless
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Call Cricket Customer Support
1-800-CRICKET (274-2538) or 611 from your phone.
Mon-Sat: 9 am to 9 pm ET.
Sun: 10 am to 9 pm ET.
Orders & Activations
Learn how to activate and set up your new Cricket Wireless device, check the status of your order, return or exchange your device, or submit a warranty claim.
Account Management
See how easy it is to manage your Cricket service online at My Account or via the myCricket app. Learn about ways to pay, charges and fees, and how to make changes to your account online or on app.
Plans & Features
Support for Cricket Wireless plans and features. Get information about changing plans, Cricket Protect, Cricket International and International Extra, adding data, shortcuts, more.
Apps & Services
Discover how Cricket's free apps can make your life easier. We can also help you bring your own device, trade in your old phone, finance a new Cricket device, and more.
Device Support
Get detailed phone support for your Cricket device or accessory. Use step-by-step tutorials, find quick start and user guides, device specifications, and links to your phone manufacturer's website.