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Use your account to login to the website or myCricket app.

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Use your new password to login to the website or myCricket app. You’ll receive a text message shortly to confirm your account changes.

Reset Password

Enter the serial number on your Cricket Home Internet device and we’ll email you a one-time passcode.

Have a Cricket Wireless phone? Reset your password using your Cricket phone number.

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One-time passcode

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This passcode expires within 15 minutes.

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Create your new password

Your password must include:

8-24 characters

One uppercase letter

One lowercase letter

One number

Password strength
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You're all set with your new password. Use it to sign into your account from now on.