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Transfer Your Phone Number(s)

Verify your current wireless account information so we can confirm your phone number transfer(s). To start, enter your phone number and order number below.

Listed in your confirmation email or on your packing slip.

If you ordered multiple lines of service, enter any phone number on the account.

You're all set!

Once you receive your order, you'll need to activate it online. You can track your order to see when it will arrive below. Your phone number will not be transferred until you activate.
We've confirmed your number transfer and you're ready to activate your service.
Order Status:

Your number transfer is in progress.

Our team is working with your current wireless provider to bring your number to Cricket. This can take up to two days. We'll contact you as soon as we have a number transfer status update.

Confirm Your Phone Number Transfer

Please enter the account information from your previous wireless provider for each line you are transferring. You may be asked to re-enter some fields if we have trouble verifying your information.

Note: If you do not update this information within 48 hours, your entire order will be canceled.

Please enter the account information from your previous wireless provider for each line you are transferring. You may be asked to re-enter some fields if we have trouble verifying your information.

Please enter the account information from your previous wireless provider for each line you are transferring. If you don't currently have your account details for all your lines now, you can submit some information now and come back later to finish. You may be asked to re-enter some fields if we have trouble verifying your information.

Please call us at 1-800-CRICKET (274-2538).

We're having trouble verifying your account information, but our Support Advocates can help. Please give us a call so we can confirm your transfer(s).

Transfer Number Unavailable

The transfer number service is temporarily unavailable. Try again later or call Customer Care at 1-800-CRICKET (274-2538) for help.

Order Cancelled

We were unable to confirm your phone number transfer, so your order was cancelled. Please check your email for more information. If this is an error or if you have questions, please contact us.

You may submit your information multiple times until all lines are confirmed.

Hang on!

We're confirming your number transfer.

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