Cricket Wireless Affordable Connectivity Program Enrollment

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Enter your Cricket phone number

Enter your Cricket phone number to get started. We'll send you an SMS with a link to the Benefit form.

Not a Cricket customer? Visit a store to purchase your service and enroll.

Transfer Benefit

By clicking “I agree” below, you acknowledge that you have been provided with the following disclosures and agree that you are giving your informed consent to transfer your ACP benefit to Cricket:

  1. If you currently receive the ACP benefit on another service, including with another internet or mobile broadband provider, the benefit will be transferred to your Cricket service, and you will no longer receive the benefit from your prior service provider. Once the benefit is transferred to your Cricket service, you may be subject to undiscounted rates for any service that remains with your prior service provider.
  2. You understand that households are limited to one ACP benefit transfer per service month, subject to certain exceptions.

Transfer Benefit Exception

If you need to transfer your Affordable Connectivity Program (ACP) benefit, but you have already met your limit of one transfer in this calendar month, you can use this form if you meet one of the exceptions below.

Please select the appropriate statement only if one of the exceptions applies to your household.

Today's Date:

Note: Must match name on form

By typing your name above, you agree that the information provided on this form is true and correct to the best of your knowledge.

< Return to the ACP form

Account Information for (000)-000-0000

Your Cricket account information and what you entered in the National Verifier must match exactly to ensure the ACP benefit can be applied to your account.

Note: You can find this in the confirmation email you received after completing the National Verifier.

Note: MM/DD/YYYY

Note: If you do not have a SSN or Tribal ID, please enter 0000.

Note: Qualifying customers who live on federally recognized Tribal lands may be eligible for savings of up to $75/mo. The National Verifier will tell you if you’re eligible.

Note: Only check this box if you identified them in the National Verifier.

Use the full legal name and information used on official documents for your child or dependent. The information should match what you entered in the National Verifier.

Note: MM/DD/YYYY

All of the information provided on this form must match what you entered in National Verifier. If it doesn't, Cricket may need to modify the name or address on your account to ensure you maintain eligibility.

Address Information

Remember to enter your information exactly as you did in the National Verifier.

Note: Can't be a PO box

Note: Can't be a PO box

Your plan qualifies for Affordable Connectivity Program benefit (ACP).

If you are enrolled in the Affordable Connectivity Program (ACP), your household is eligible to get up to a $30 benefit on broadband service. If you live on federally recognized Tribal Lands, your household is eligible to get up to a $75 benefit on broadband service.

If you wish to transfer your benefit and no longer receive it on your current service, contact the ACP Support Center at 833-511-0311. If you need assistance, contact our Customer Support representatives at (844) 246-8364 (Mon-Sat, 9 a.m. to 9 p.m., & Sundays, 10 a.m. to 9 p.m. Eastern Time).

Note: Tapping any links may take you off this page and erase any changes.

1Compatible device required. 5G coverage not available everywhere. For 5G coverage, see cricketwireless.com/map. Learn more about 5G access at cricketwireless.com/5G. What our lawyers say >

The rate plan that you are on is not eligible the Affordable Connectivity Program benefit (ACP).

You need to select an eligible rate plan to receive the Affordable Connectivity Program (ACP) benefit.

Switch to any of the available Cricket plans in My Account online or through the myCricket app and then return to the Affordable Connectivity Program page and sign up for your benefit.

Note: Tapping any links may take you off this page and erase any changes.

1Compatible device required. 5G coverage not available everywhere. For 5G coverage, see cricketwireless.com/map. Learn more about 5G access at cricketwireless.com/5G. What our lawyers say >

Terms

The Affordable Connectivity Program (also known as ACP) is a federal government program that reduces the cost of broadband service for qualifying households. ACP has conditions that require your consent. By selecting “I Agree” and typing your name below, you acknowledge and agree that:

  1. Your ACP-Supported Service Explained. On this webform, you selected a new Cricket Wireless plan or have chosen to remain on your current Cricket plan, and you understand the standard monthly rate for the Cricket plan you selected, along with any applicable fees. After enrollment, you can find information about your selected plan in your online account at cricketwireless.com or via the myCricket app.
  2. Information We Are Required to Share with the Government. Cricket may transmit certain information about you, including but not limited to your name, address, date of birth, telephone number, and last 4 digits of your social security number, and information regarding the benefit qualifying person, if applicable, to the federal government’s ACP Administrator National Lifeline Accountability Database to confirm eligibility and enroll you in the ACP benefit. Once enrolled, certain information about you or your account may be transmitted to the federal government’s ACP Administrator and/or the Federal Communications Commission related to participation in this program.
  3. You Only Get One ACP Benefit, but You are Free to Use it How you Choose. There is a maximum of one ACP monthly benefit per household regardless of provider and only one ACP benefit per account. You may apply the ACP benefit to any Cricket service that includes data under the same terms available to households that are not eligible for ACP. You can also obtain service supported by the ACP from any participating provider you choose. However, if you elect to move your benefit to another provider, you will no longer be eligible to receive an ACP monthly benefit on your current Cricket service.
  4. How You Might Lose Your Service or ACP Benefit. If your total charge for Cricket ACP-supported service after your benefit is applied is $0/mo., you must use your Cricket service at least once every 30 days. If you don’t use your service within 45 consecutive days, you will be de-enrolled from ACP, the monthly benefit will be removed from your account, and you will be charged the standard monthly rate for the plan in effect at that time. In the event you transfer the ACP benefit to another provider, you are de-enrolled from ACP, you fail to re-certify eligibility, when the ACP Administrator and/or Cricket believes you may not be eligible for the ACP benefit, you are no longer eligible for the benefit, or the ACP ends, then the benefit will be removed from your account and you will be charged the standard monthly rate for your current plan (without the program benefit), adjusted for the expiration of any promotions and subject to the Cricket general terms and conditions. Cricket reserves the right to remove the ACP monthly benefit at any time including for suspected fraudulent activities.
  5. About Your Wireless Service. You can change or cancel your Cricket service at any time without an early termination fee. If you are interested in learning about other Cricket plans, including plans that are $0/mo. after the ACP benefit is applied, you can find more information at cricketwireless.com/plans. Activation or use of Cricket service is subject to the Cricket Wireless Terms and Conditions of Service, available at cricketwireless.com/terms, which includes dispute resolution by individual arbitration.
  6. Need Help? If you are experiencing problems with your ACP benefit, please visit cricketwireless.com/acp or call us at the Cricket ACP Center (844-246-8364). You or anyone in your household has the option to file a complaint against Cricket (or any other participating ACP provider) via the Federal Communication Commission’s Consumer Complaint Center. Call 888-225-5322 or visit fcc.com/complaints to register a complaint.

Note: Must match name on form