Need help? We’ve got you. Find answers to all your questions about account management, international calling and more. New to Cricket? Start here. New orders Account management Billing and payments Browse articles to find what you need. Hotspot Data and Wi-Fi calling Wi-Fi calling What is Hotspot Data? Wi-Fi calling capable phones See all Using my phone Activate your device What's an eSIM? What's a SIM card? See all Plans and features Rate plan Info Available features Multi-line cell phone plans See all Accessibility Accessibility for all Real-Time Text (RTT) Hearing aid compatibility and TTY See all Discounts and savings Refer a Friend program Auto Pay credit Multi-line discounts See all Apps and services What is the myCricket App? What is HBO Max Basic with Ads Cricket Wi-Fi manager See All More Helpful Information International calling Smart watches The Cricket Network Switch to Cricket Fraud and safety Data and streaming Protect my phone Still need help? We’ve got you. Chat with our virtual assistant 24/7 Chat now Speak with an expert Contact us