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Manage Your Cricket 5G Home Internet Account

Learn how to set up your gateway, check your Wi-Fi signal strength, resolve common issues, and more.

How do I manage my Cricket Home Internet service?

The myCricket app makes it easy to:

  • Make a payment

The myCricket Internet app makes it easy to:

  • Set up your gateway
  • Check Wi-Fi signal strength
  • Troubleshoot common issues


Can I take my gateway with me if I move?

Cricket 5G Home Internet is designed for use at your approved service address.

If you're moving, you'll need to check whether your new address is eligible for service before you continue using your gateway there. Please contact Cricket Support to get more information.

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Related Articles

  • What is Cricket 5G Home Internet?
  • What is the myCricket Home Internet App?
  • How do I set up Cricket 5G Home Internet?
  • Troubleshoot Your Cricket 5G Home Internet
  • Home Internet Returns, Exchanges, and Warranty
  • Cricket 5G Gateway User Manual

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