To keep things simple, our monthly rate plans and added features include applicable state and local taxes, fees and other charges.

To see all charges and fees on your account, sign in to My Account or the myCricket app and go to the Account Summary tab.

  • If there is no "In Store" fee listed, then Exclusive Dealers and Company Stores do not charge a fee for that transaction.

Charges & Fees




Activation Fee

Applies to both Cricket-purchased devices and devices that you bring to Cricket (BYOP).

 In Store: $25

 Online: $0

Device Upgrade Fee

A fee for upgrading a Cricket-purchased device. (Does not apply to service plan changes.)

 In Store: $25

 Online: $0

Reactivation Fee

Applies to payments received 2 - 29 days past your Cricket Pay Date. Pay within 24 hours to avoid this fee.


Reactivation Fee

Applies if payment is between 30 and 59 days past your Cricket Pay Date. After 60 days, account will be permanently canceled and can't be reactivated.


Non-Compliant Return Fee    

A fee that may be applied when a device purchased online at or at a Cricket Store is returned damaged or without the original contents of the Device packaging. 

 In Store: Up to $25

 Online: $25

Accessory Restocking Fee

All accessory sales are final.


Number Change Fee

Applies if you're a current Cricket customer and you change your mobile number.


In-Store Payment Fee           

Applies to a monthly bill payment made in a Cricket Dealer Store or an authorized Payment Center.


Support-Assisted Payment Fee

Applies when making payment over the phone with a Cricket Support Advocate.


BridgePay Activation Fee 

A fee for activating BridgePay. A minimum payment is also due for each line on your account and varies by rate plan.