To keep things simple, our monthly rate plans and added features include applicable state and local taxes, fees and other charges.

To see all charges and fees on your account, sign in to My Account or the myCricket app.

Charges & Fees

 

Transaction

Activation Fee

Applies to both Cricket-purchased devices and devices that you bring to Cricket.

Fee

In Store: $25

Online: $0

 

Transaction

Device Upgrade Fee

A fee for upgrading to a new Cricket-purchased device. (Does not apply to service plan changes.)

Fee

In Store: $25

Online: $0

 

Transaction

Reactivation Fee

Applies to payments received 2 - 29 days past your due date. Pay within 24 hours to avoid this fee.

Fee

$5

$10 (starting April 23, 2017 only for multi-line accounts)

 

Transaction

Reactivation Fee

Applies to payment received 30 - 59 days past your due date. On the 60th day, account will be canceled and can't be reactivated.

Fee

$15

 

Transaction

Non-Compliant Return Fee

A fee that may be applied when a device purchased online at cricketwireless.com or at a Cricket store is returned damaged or without the original contents of the device packaging.

Fee

In Store: Up to $25

Online: $25

 

Transaction

Accessory Restocking Fee

All accessory sales are final.

Fee

N/A

 

Transaction

Cricket Mobile Number Change Fee

Applies if you're a current Cricket customer and you change your mobile number. (Does NOT apply to new customers who transfer a number from another carrier at the time of activation.)

Fee

$15

 

Transaction

Customer Assistance Fee

Applies to service payments made in a Cricket Company Store or Authorized Retailer store.

Fee

$3 (starting April 23, 2017)

Fee

 

Transaction

Customer Assistance Fee

Applies when making payment over the phone with a Cricket Support Advocate.

Fee

$5 ($3 starting April 23, 2017)

 

Transaction

BridgePay Fee

A fee for activating BridgePay. A minimum payment is also due for each line on your account and varies by rate plan.

Fee

$5 

$10 (starting April 23, 2017 only for multi-line accounts)

 

Transaction

Authorized Payment Location Payment Fee

Applies to a monthly bill payment made in an Authorized Payment Location such as Western Union or a convenience store kiosk

Fee

Varies by location; typically around $3