To keep things simple, our monthly rate plans and add-on features include applicable state and local taxes, fees and other charges.

To see all charges and fees on your account, sign in to My Account or the myCricket app and go to the Account Summary tab.

  • If there is no "In Store" fee listed, then Cricket Company-Owned Stores and Authorized Retail Stores do not charge a fee for that transaction.
  • Charges & Fees subject to change at any time without notice.

Charges & Fees

  Transaction                


  Description         


  Fee      


Activation Fee


Applies to both Cricket-purchased devices and devices that you bring to Cricket (BYOP).

 In Store: $25

 Online: $0

Device Upgrade Fee


A fee for upgrading to a new Cricket-purchased device. (Does not apply to service plan changes.)


 In Store: $25

 Online: $0

Reactivation Fee


Applies to payments received 2 - 29 days past your Cricket Pay Date. Pay within 24 hours to avoid this fee.

 $5

Reactivation Fee


Applies to payment received 30 - 59 days past your Cricket Pay Date. On the 60th day, account will be permanently canceled and can't be reactivated.

 $15

Device Return Fee    


A fee that may be applied when a device is returned. 

 In Store: Up to $25

 Online: $0

Accessory Restocking Fee


All accessory sales are final.


 N/A

Number Change Fee


Applies if you're a current Cricket customer and you change your mobile number.

 $15

In-Store Payment Fee           


Applies to a monthly bill payment made in a Cricket Company-Owned Store or Authorized Retailer.

 $0

Authorized Payment Location Payment Fee           


Applies to a monthly bill payment made in an Authorized Payment Location such as Western Union or a convenience store kiosk.

 Varies by location; typically around $3

Support-Assisted Payment Fee

Applies when making payment over the phone with a Cricket Support Advocate.

 $5                                

BridgePay Activation Fee 

A fee for activating BridgePay. A minimum payment is also due for each line on your account and varies by rate plan.

 $5