Bill Pay Methods

For your convenience, we offer several payment locations and payment methods to pay your Cricket bill. Keep reading to learn more about the different payment options we offer and steps on how to pay online.

Ways to Pay

Fee Exclusions: The Customer Assistance Fee and Automated Phone Systems payments fee do not apply to payments made to accounts with a Connecticut billing address. This info is subject to change and may be modified or terminated at any time without notice.

Credit, Debit & Gift Cards/Prepaid Cards Accepted

  • Visa
  • MasterCard
  • Discover
  • American Express

*Gift Cards can only be used for one-time payments and can't be used for Auto Pay.

**Gift Cards may not be accepted at all Cricket stores. Please refer to your local store's policy.

***Most Reloadable Prepaid Debit Cards with the Visa, MasterCard, and American Express logo can be used for Auto Pay.

Payment Types Not Accepted (at this time)

  • Bank account draft
  • Check
  • PayPal
  • Money Order

Additional Payment Options

Want to schedule automatic payments? Need more time to cover your bill? With Cricket, you have options.

  • Auto Pay - Allows you to set up automatic monthly payments.
  • Quick Pay - Lets you make a payment quickly without logging in to your account. (Access Quick Pay anywhere on the site from the top navigation.)
  • BridgePay® - Breaks your bill into two manageable payments, and gives you a seven-day service extension.

Pay Online with My Account

Sign in to My Account by entering your username and password. Once you're in the Payments section:

  1. Enter your credit or debit card information and the amount you want to pay.
  2. Accept the Terms and Conditions.
  3. Select Review Payment.
  4. Review your secure payment information. If you are satisfied with your payment information, select Submit Payment. Otherwise, select Edit to change your payment amount, then Submit Payment.
  5. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.

Prefer to pay with a Cricket Refill Card? Just use the myCricket app or Quick Pay online.

Pay on the Go with the myCricket App

Open the myCricket app and sign in then tap Payments at the bottom of the screen.

To Pay with a credit or debit card:

  1. Tap Credit or Debit Card, and the amount you want to pay.
  2. Enter your credit or debit card information. Or, select to use Auto Pay credit card (if applicable).
  3. Agree to Terms and Conditions.
  4. Tap the box if you want to set up Auto Pay with this card (if applicable).
  5. Tap Review Payment.
  6. Tap Submit Payment.
  7. If you want to make an additional payment, tap Make Another Payment and select Credit or Debit Card.
  8. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.

To Pay with a Cricket Refill Card:

  1. Tap the Cricket Refill Card tab.
  2. Enter your Cricket Refill Card Number and tap Validate. A screen will appear that displays the Refill Card payment amount.
  3. Tap Submit Payment.
  4. If you want to make an additional payment, tap Make Another Payment and select Cricket Refill Card.
  5. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.

Pay Online with Quick Pay

To pay with a credit or debit card:

  1. Enter your phone number. 
  2. Select the blue arrow to the right of Credit or Debit Card.
  3. Enter your credit card information and the amount you want to pay.
  4. Accept the Terms and Conditions.
  5. Select Review Payment.
  6. Review your secure payment information. If you are satisfied with your payment information, select Submit Payment. Otherwise, select Edit to change your payment amount, then Submit Payment.
  7. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.

To pay with a Cricket Refill Card:

  1. Enter your phone number. 
  2. Select the blue arrow to the right of Cricket Refill Card.
  3. Enter your Refill Card number.
  4. Check the CAPTCHA box to confirm you are human.
  5. Select Validate.
  6. Review your secure payment information. If you are satisfied with your payment information, select Submit Payment. Otherwise, select Edit to change your payment amount, then Submit Payment.
  7. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.

To Pay with a Service Payment Card:

  1. Enter your phone number.
  2.  Select the blue arrow to the right of Service Payment Card.
  3.  Enter your card information and the amount you want to pay.
  4.  Accept the Terms and Conditions.
  5. Select Review Payment.
  6. Review your payment information. If you are satisfied with your payment information, select Submit Payment. Otherwise, select Edit to change your payment amount, then Submit Payment.
  7. You'll see a payment confirmation screen. Keep the confirmation number for your records. We'll also send a text to confirm your payment.