Call Cricket Customer Support
1-800-CRICKET (274-2538) or 611 from your phone.
Mon-Sat: 9 am to 9 pm ET.
Sun: 10 am to 9 pm ET.
Starting in March 2023, Cricket Customer Support centers will be closed on Sundays for voice calls, but our automated phone system can still help you with bill payments, feature purchases, and many other requests. You can also use myCricket, our easy-to-use mobile app, to manage your account!
And our live Click to Chat feature will still be available from 10 am to 11 pm ET on Sundays.
Find the answer to your billing and payment questions like paying your bill, saving money with Auto Pay, how to split your monthly payments with BridgePay, paying securely without signing into your account with Quick Pay and more.
Learn how to activate and set up your new Cricket Wireless device, check the status of your order, return or exchange your device, or submit a warranty claim.
See how easy it is to manage your Cricket service online at My Account or via the myCricket app. Learn about ways to pay, charges and fees, and how to make changes to your account online or on app.
Get information about changing plans, Cricket Protect, Cricket International and International Extra, adding data, shortcuts, more.
Discover how Cricket's free apps can make your life easier. We can also help you bring your own device, trade in your old phone, finance a new Cricket device, and more.
Get detailed phone support for your Cricket device or accessory. Use step-by-step tutorials, find quick start and user guides, device specifications, and links to your phone manufacturer's website.