Need to change your number? No problem! Just make sure you meet these requirements and we'll take care of the rest.


  • Your account must be active.
  • You may not change to a vanity or toll free number.
  • You must pay a number change fee.

Here are a few things to remember when requesting a number change:

  • Changes are effective immediately.
  • Callers will hear:  The number you dialed is not a working number. Please check the number and dial again.
  • Voicemail will be deleted, along with saved messages and greetings. So make sure you've listened to your messages and remember to create a new greeting.

Ready to change your number? 

Call or chat with a Support Advocate.