Need to change your number? No problem! Just make sure you meet these requirements and we'll take care of the rest.
- Your account must be active.
- You may not change to a vanity or toll free number.
- You must pay a number change fee.
Here are a few things to remember when requesting a number change:
- Changes are effective immediately.
- Callers will hear: The number you dialed is not a working number. Please check the number and dial again.
- Voicemail will be deleted, along with saved messages and greetings. So make sure you've listened to your messages and remember to create a new greeting.
Ready to change your number?
Call or chat with a Support Advocate.