An account credit is money that can be applied to your monthly bill, pure and simple. Free money? Heck yeah! You don't have to do anything - your credit will be applied automatically to your monthly payment.

Credits may be due to a recent promotion, or an overpayment during a previous month. Account credits can be used for monthly service charges, including add-on features. Account credits cannot be used for phone upgrades or accessory purchases.

Keep in mind, some promotional credits start 1-2 months after your new plan or upgrade starts. Promotional credits also usually depend on your account remaining in good status. Setting up Auto Pay is a great way to keep your payments on track!