Device Requirements

  • Your phone must be unlocked and compatible with our network. Learn More
    • If you are unsure if your phone is unlocked, simply visit a Cricket store and we will help you.
    • To unlock your phone, contact the wireless company that sold you the phone for instructions.
  • Your phone must accept a Cricket SIM card. What's a SIM card?

How to Bring Your Windows Phone:

  1. Check to see if your phone is compatible.
  2. Order a new Cricket SIM card and pay for your first month's service.
  3. Once your SIM card arrives, come back online to activate your service at
  4. Insert your SIM card into your phone (need help?), and you're ready to go!

Windows Phone Configuration

For Windows phones, you'll need to enter the Cricket settings for data and MMS manually, but don't worry - it's easy! We'll walk you through the process here.

Please note: instructions may vary slightly between manufacturers or versions of Windows OS.

1. From the main menu, swipe left to go to your applications.

Windows screenshot home screen

2. Tap Settings.

Windows screenshot menu

3. Tap Cellular + SIM or Cellular.

Windows screenshot cellular + SIM

4. Tap SIM Settings.

Windows screenshot SIM settings

5. First tap add Internet APN (or edit Internet APN).

internet apn settings

6. Add the following setting:

APN: ndo

Windows screenshot internet settings

Don't worry about extra settings not listed.

7. Then tap add MMS APN (or edit MMS APN).

internet apn settings

8. Add the following settings:

APN: ndo

WAP Gateway:

WAP Gateway Port: 80


MMSC Port: 80

Maximum MMS Size: 10240

Windows screenshot MMS settings  Windows screenshot MMS settings 2  Windows screenshot MMS settings 3

Don't worry about extra settings not listed.

9. Press the Save icon to store your changes and then restart your device.

Congratulations! Your settings are complete.