You must be on an eligible $40/mo. plan higher plan to roam in Mexico and Canada, and an eligible $40/mo. or higher plan to stay in touch with friends and family around the world with Cricket’s International Calling feature. Multi-month, Simply Data, Tablet, and Smartwatch plans are not eligible for international calling.
Cricket Unlimited plans starting at $55/mo. always include:
- Unlimited Text Messages (SMS only) from the U.S. to 37 countries.
- Unlimited calling to landlines and mobile phones from the U.S. to Mexico and Canada (Northern Territories not included). Unlimited text, picture, and video messaging (SMS & MMS) to and from mobile phones in Mexico, Canada*, and the U.S., plus data access while traveling in Canada. International data roaming may be reduced to 2G speeds. If not on an unlimited plan, once you use your plan's high-speed data allowance, speeds will be reduced to max 128 mbps for the rest of the monthly cycle.
*Calls and messages from the U.S. to the Northern Territories of Canada not included.
Yes, Mexico and Canada roaming is always included for customers on an eligible $40/mo. plan and higher unlimited plans. For countries outside of Mexico and Canada, customers on eligible plans starting at $40/mo. can also add the Cricket International Calling feature, which allows them to call another country for an additional charge based on the country selected.
Yes. Once your monthly calling minutes have been used, you can add more minutes using the one-time charge option.
The International Calling feature allows you to pay for a certain number of minutes to call from the U.S. to 200+ counties around the globe.
Roaming in Mexico and Canada is included in eligible Cricket plans starting at $40/mo. Customers enjoy unlimited calls and texts to and from Mexico, Canada*, and the U.S. This means you can use your phone when you travel to your favorite vacation destinations or visit family in Mexico or Canada. Careful though, calls, texts and data use while in Canada need to stay under 50% of your total usage in a 3-month period or you risk service being suspended. Primary phone usage must be in the U.S.
- Calls and messages frm the U.S. to the Northern Territories of Canada not included.
Only while traveling in Mexico and Canada, and if you are on one of the Cricket Unlimited plans (or $50/month+ legacy plans) with Visual Voicemail enabled on your phone.
- Dial the + sign or 011 + Destination Country Code + Number. This is required for all countries.
- For most devices, the + sign appears by pressing and holding down the 0 key.
- If you don't know the code for the country you're trying to call, you can look up the country code online.
You can view your usage here or signing in the myCricket App. You will also hear a tone 30 seconds before the allotted minutes expire and your call is disconnected.
