Transfer Content

With today's Cloud technology, transferring content from your current phone to your new device is easier than ever. You can transfer your contacts, text messages, photos, videos, music, and more!


Transfer content to a new phone with the same operating system

Just sign in to your Google, Apple, or Microsoft account on your new device, using your login information from your old device to sync content and data. If you have set up Google Cloud, iCloud, or Skydrive/OneDrive on your device, you can also use this capability to move your stuff. Make sure to back up important files before beginning the transfer process.

Transfer content to a new phone with a different operating system

Apple and Android have solutions that can help you transfer content to your new phone*:

You can also use the transfer app (if available) provided by the manufacturer of your new device to transfer content from your current device. There are also several third-party apps available for backup and restoration. Again, it's a good idea to back up your files before beginning the transfer. You can also visit your local Cricket store to get help from a Cricket Sales Advocate.

Cricket Applications and Preloaded Content

We've got you covered with free Cricket applications and content that comes preloaded on all Cricket devices. You can keep what's on your current phone when you upgrade to a new Cricket device. Just log in or use the apps on your new device to make the transfer. If you need assistance, visit a local Cricket store or chat with us.

Whether you’re moving to the same operating system or a different one, the best solution is to check your phone's user manual. You should find tips and instructions on transferring content to your new device.

*These links are provided as a convenience and for informational purposes only; they do not constitute an endorsement or an approval by Cricket Wireless of any of the products, services, or opinions of the corporation or organization or individual. Cricket Wireless bears no responsibility for the accuracy, legality, or content of the external site or for that of subsequent links.

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