Alcatel OneTouch® Idol 3

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Alcatel OneTouch® Idol 3

Rate Plans: 2 GB, 5 GB, Unlimited 2, Unlimited
Cricket accepts Visa, MasterCard, Discover, and American Express credit and debit cards.

The Alcatel OneTouch Idol 3 offers a collection of features that one would expect on a premium smartphone. The large, brilliant 5.5" Full HD display with Technicolor Color Enhance technology is perfect for viewing pictures and videos, reading text or web pages, and is easier to view, even in direct sunlight. The powerful octa-core processor combined with the 4G LTE speed of the Cricket network makes quick work of all your everyday tasks all day long. Dual front speakers combined with the exclusive Alcatel OneTouch Idol 3 Mix App with Deezer from Cricket, and FM radio make it a music lover?s dream! Dual cameras with fast focus technology and wide-angle imaging produce spectacular pictures and selfies. All this, combined with a sleek metallic design, makes the Idol 3 a sure head turner! Exclusively at Cricket!


California residents: see Proposition 65 warning

The Alcatel OneTouch Idol 3 smartphone offers:
  • Brilliant 5.5" Full HD display
  • Octa-core processing power and 4G LTE speed
  • 13 MP rear camera with flash & HD video, 8 MP front-facing wide-angle front camera
  • Dual front speakers featuring JBL® audio
  • Long lasting 2910 mAh battery
  • Exclusive ALCATEL ONETOUCH®MIX App with Deezer from Cricket, available only from Cricket
  • Android 5.0 (Lollipop)
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Technicolor® Color Enhanced Reversible Screen

Watch videos on the Idol 3's 5.5" Full HD display with lush, vivid color thanks to Technicolor's 100 years of cinematic experience. Get a clear view of your pictures and videos from any angle, even in direct sunlight. A symmetrical design, dual-mics and speakers, and a reversible smartphone experience means the Idol 3 is always right side up, no matter how you pull it out of your pocket or purse.

Unparalleled Music Experience

Enjoy music with true-to-life sound through dual front-facing stereo speakers with JBL® Audio. Use the exclusive Alcatel OneTouch Mix App integrated with Deezer from Cricket streaming music service to listen to your music your way. And with built-in DJ tools, mix, scratch and create your own custom beats! Or grab a pair of headphones and listen to FM Radio on the go.

4G LTE Connectivity

Power Packed performance

Powered by an Octa-core Qualcomm® Snapdragon 615 processor, the IDOL 3 delivers fast transitions and ultra-fast 4G LTE connectivity to help keep up with your fast paced life.


  • Android 5.0 (Lollipop)
Dimensions & Display
AlcatelOneTouch® Idol™ 3 Dimensions


  • 6.01" x 2.96" x 0.29"

Display Size & Type

  • 5.5" Full HD TechnicolorŪ Enhanced 1920 x 1080 pixels
  • 2 GB RAM
  • 16 GB ROM
  • MicroSD slot for up to 128 GB card
  • Rear: 13 MP with High Dynamic Range (HDR)
  • Front: 8 MP with 84° wide angle lens
  • Google Maps turn-by-turn navigation


  • QualcommŪ Snapdragon? 615 1.5 GHz Octo-core


  • 2910 mAh
Hearing Aid Compatibility
  • Rated for hearing aids M4 and T4
Rate Plan Requirements
  • Qualifying monthly service plan required
Alcatel OneTouch Idol 3 is rated 3.1 out of 5 by 175.
Rated 1 out of 5 by from Screen issues I bought this phone and the screen had a crack on it coz its not strong at all and I have searched for the screen for over six months now and couldn't get it. it's so upsetting
Date published: 2016-12-02
Rated 3 out of 5 by from Pretty good phone Had it for a little while never had problems of it glitching or the phone itself. The screen cracked and nothing worked.
Date published: 2017-01-16
Rated 4 out of 5 by from Alcatel Idol 3 All in all, pretty happy with it. Read reviews before purchasing. Said you could see screen outside better than most phones. Not in my case.I go outside and I try and get out of the sun so I CAN see the screen. Decent phone though.
Date published: 2017-07-23
Rated 1 out of 5 by from Bad Reception!!! My biggest complaint is that the poor reception of this phone is beyond frustrating. Cricket has already replaced this phone twice. The first time was about 5 months ago due to the power bar always registering at 0% despite charging it. Then they agreed to send a replacement again due to the fact I can't get reception in my house, at work, or reliably anywhere in between. Bear in mind that I didn't have any issue with reception with other Cricket phones. My wife has an LG phone through Cricket and her service is fine. Do a Google search of both of these problems and you'll find many others with the same Idol 3 issues. Knowing this, I asked Cricket if they could just apply credit toward another phone brand instead of sending a replacement again. Unfortunately, the response was no, so here I am stuck with a well-known defective phone along with money wasted on a service I couldn't effectively use for the past 3 months. Why should I pay full price for another phone with Cricket when I can get a free (or a greatly discounted) one by moving my number to another carrier?
Date published: 2017-11-19
Rated 1 out of 5 by from Will not turn on Son had this phone for only 3 months and out of no where it won't turn on. At first it would turn on randomly, but now its just dead. Wasted $100 of his money. No issues before, didn't drop. well had a good case.
Date published: 2017-02-06
Rated 1 out of 5 by from Screen issue My husband and I both bought this phone and within one week, they both got cracks in the screens after literally NO trauma to the phones, and they are unusable.
Date published: 2016-12-23
Rated 3 out of 5 by from Screen Problems? I bought this yesterday and before I did a software update it was working fine. After the software update the screen started glitching and sort of flickering and won't stop. Can this be some sort of defect.
Date published: 2016-12-22
Rated 3 out of 5 by from Worked great at first It worked great when I first got it last year. Now, it freezes all the time, despite not having a ton of apps on it. I'm constantly having to restart it and the battery life is practically non-existent.
Date published: 2017-11-23
Rated 1 out of 5 by from Lux good but... I bought this phone and i have noting but problems I don't recommend this phone to nobody. The worst thing is that a get stock with it. I replace this phone 4 times. Too many garbage apps in the phone.
Date published: 2016-12-30
Rated 4 out of 5 by from Good Phone Had this phone a year. Sometimes it can be a little sluggish but its very tolerable. Overall a nice phone...Wish Cricket would get the idol 4s...
Date published: 2016-12-05
Rated 1 out of 5 by from Worthless I bought this phone and it didn't last three months w/o overheating.
Date published: 2016-11-16
Rated 5 out of 5 by from Best camera ever!!!! I bought it a year ago for less than $50 and I love it! Better pictures than iPhone. I'm a chef and need a good camera to take pics of my food for the web page and it works perfectly fine!
Date published: 2017-06-25
Rated 1 out of 5 by from Faulty product I bought the mobile a month back now the mobile doesn't charge without shutting down the phone. Sometimes the speaker gets switched off and cant hear anything unless i restart the phone
Date published: 2017-08-03
Rated 5 out of 5 by from Great Features! I just bought this phone 4/17/17 and so far I LOVE IT! This phone is really light, Great speakers, takes great pictures and battery life is better than most phones I've had so far.
Date published: 2017-04-18
Rated 1 out of 5 by from Problem after problem I bought this phone probably about a year ago. To start, the battery life is laughable. I can't even go through a full day of work without having to plug it in. 2 months after I bought it, it started randomly restarting (I never figured out if any of my actions caused it; I couldn't recreate it by having too many apps open or going to fast on it). I stopped using it and switched over to a ZTE instead. Well, I cracked the screen on my ZTE, and that started having problems. I switched back to this phone after reading that my restarting issue was due to the OS not meshing with the hardware of the phone, and a simple update would take care of it. The phone worked for me for a while, with the occasional small, common issue that wasn't really a big deal. Until about two weeks ago. It was working just fine all day, and then around 5pm, the phone started randomly pressing buttons along the home row. I factory reset it, and that did not help. Now I can't even get through the setup process without the phone pressing the back button. I'm so disappointed with my experience with this phone. I expected better from Alcatel.
Date published: 2017-04-02
Rated 1 out of 5 by from Hate it!!!1 So many times I just want to launch it and watch it break to pieces. It freezes all the time. Sometimes I can't answer my calls because it's frozen. Worst phone I ever had.
Date published: 2017-05-16
Rated 1 out of 5 by from Good temporary phone ONLY I bought this about a year ago & so did my boyfriend. Served its purpose well the first 6 months. After the 6 months everything fell down hill. The speakers ARE a great feature, BUT It is very slow. Takes FOREVER to turn off/on & restart. Use apps for camera quality. It blurs easily. The storage is terrible. I would never buy this phone again. Spend extra money. This is just cheap. Androids make you root your phone in order to transfer phone memory to Sd cards be prepared to have very few apps and pictures unless your phone is rooted. Battery drains super fast also! I barely use my phone while I'm at work and by the time I leave work 7 hrs later it is on 60% (using less than 1hr Of usage)...this is with apps closed, brightness all the way down. Wi-fi off AND bluetooth off. if you turn this phone off or fully let it die expect to jump through hoops to get it back on. I have had to do some serious troubleshooting. WAY too responsive to touch. I should be able to scroll through social media w/o it making me like bf has ALL the same I know it is in fact the phone quality!
Date published: 2017-06-25
Rated 1 out of 5 by from this phone is junk This is the second one i've owned and im a fool for buying it again..bluetooth glitches.. And alarm is unreliable.. don't know if it's the os but this thing is irritating.
Date published: 2017-05-01
Rated 1 out of 5 by from Bad phone Worked great, good features up to month 7. Phone was turning on and off while on the charger, now not taking a charge and phone very hot to the touch while on the charger
Date published: 2016-12-15
Rated 2 out of 5 by from Bad purchase decision Purchased the phone a few weeks ago already having tons of problems and you are pretty much on your own local store offers no help with only a seven day return policy
Date published: 2017-06-13
Rated 4 out of 5 by from Reasonable & dependable ... for me I've been using this phone for over 12 months and it's held up OK. I don't use a large variety of apps, but the standard Google, FB, and Microsoft apps work fine.
Date published: 2017-03-28
Rated 5 out of 5 by from Best Phone Ever I have had no problems at all. The phone has never locked up. It takes great pics and has very good sound most likely the best I have heard out of a phone.
Date published: 2017-04-11
Rated 5 out of 5 by from All you want and more I bought this phone for Christmas no store no hassle came in the mail and activated over the phone all for $125 flat including first months activation.
Date published: 2017-05-05
Rated 2 out of 5 by from Lasted 7 months This phone was great until it completely stopped taking a charge after 7 months!
Date published: 2016-12-23
Rated 2 out of 5 by from Not very user friendly. Great picture, good battery life, good speakers good call sound, takes some figuring out not very user friendly, not able to make photo albums.
Date published: 2016-12-09
Rated 5 out of 5 by from Great phone I've now owned 2 of these, and purchased one for a friend! Great storage, and amazing sound and photos! Looking forward to owning the idol 5!
Date published: 2018-01-26
Rated 1 out of 5 by from No I got this phone and a month after I got it it shut off and wouldn't turn back on. I sent it into warranty and I got it back. About a month later the screen popped off the phone. The phone was in terrific condition with no damage whatsoever. The screen just popped off, it wasn't even cracked so I sent it in again and this time it took 10 days for them to get back to me after I registered my issue with them. Finally, they allowed me to send it in a second time. Now, I used the phone for about 5 days after getting it back the second time and today the screens half coming off again with no trauma to the screen, the screen is not broken. I contacted Alcatel once again and they want me to send the phone in a third time in 3 months. I'm done with Alcatel I am done with this phone I'm going to set it aside and buy a completely different phone. Not to mention.... I have not put a single scratch on the phone, but somehow when I got it back from warranty the second time, it came back with 3 scratches. Not happy. Alcatel didn't even offer me a different model so that I could rid myself of this phone. I'll never buy a phone through Alcatel again.
Date published: 2017-04-20
Rated 1 out of 5 by from Great phone, until... I've owned two of these in a row and they've had the EXACT same issues. After about 3-4 months of use (typical use I might add, I'm not hard on my phone) there are 3 issues that have occurred in both that I've had. The lock button on the side fails. It starts slowly requiring a few presses to work, eventually gets to having to press it 10 or so times, and they eventually just fails. The headphone jack shorts out. At first at though my headphones went bad until I tried a new pair and wiggled it to discover its the headphone input on the phone. Lastly, seems that the data coverage begins to get worse, as if the antenna is failing. I listen in the same spots at work everyday and there is one location at the end of my day that works great up until these other issues start occurring, then it cuts out constantly. Can you say poor quality control? The apps tend to freeze and hang all the time but that's to be expected with the value price. It's also pretty terrible that Cricket would send me a refurbished phone when replacing the first one. I was thinking of upgrading to the IDOL 4 but I think I'll steer clear of Alcatel for now and try an LG or a ZTE.
Date published: 2017-04-08
Rated 4 out of 5 by from Excellent value but MAJOR problem after 6.0 update I've had this phone for 5 months. Here's my experience.... THE GOOD: Outstand features at this price point. Looks + feels upscale. Excellent screen! Very sharp and bright, even in direct sunlight. The stereo speakers are awesome! Much louder than the ones on my laptop. The camera is good in bright daylight but expect poor results in anything less. Overall size is the maximum to one-hand. Controls + charging port are well placed. Battery life is good but expect to recharge often if doing more than just the basics. THE BAD: Major problem after it updated to Android 6.0 ! Now when connected to ANY computer via USB cable the phone shows as a CD-ROM drive with NO data. I can't access the SD card or internal storage. The ONLY way to transfer data between the phone + PC is over a bluetooth connection! Alcatel has been very unresponsive to my requests for help and has offered no solution. The phone worked fine on Android 5.0 so if you buy one, DO NOT UPDATE to Android 6.0 ! My only other gripe is the poor selection and design of available cases. All are hybrid designs that don't protect the corners well. This is probably a result of the phone's design of having front speakers and rear camera so close to the edge. CONCLUSION: This phone would be AWSOME if it would still connect to a computer properly. Aside from this major flaw, it's been the best smartphone I've ever owned.
Date published: 2016-11-23
Rated 5 out of 5 by from Me encanta Me fascina este teléfono por su cámara la resolución de fotos es nítida y su funcionamiento es perfecto para mi....Gracias Cricket
Date published: 2017-05-15
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