Moving to the new Cricket is easy
1. Get a Phone
Shop our great selection of GSM-compatible smartphones; or browse some of our best-value models below. Got an iPhone 4s, 5, 5s or 5c? Grab a Universal SIM Card Kit & bring your phone to the new Cricket network.
2. Select a Plan
Choose from a variety of affordable prepaid cell phone plans, with prices as low as $35/mo after $5 Auto Pay credit – and find the one that's right for you.
Top Reasons to Join the New Cricket
With the new Cricket you get all the features you want in a phone service:
• Great rates on prepaid plans and phones – view our current cell phone deals
• No annual contract
• More 4G LTE coverage nationwide than T-Mobile, Sprint, MetroPCS, or Boost!
Grab a New Phone
To get new Cricket service, first choose a phone below – or view all smartphones for sale.
About Moving to the New Cricket
Why did the original Cricket network go away?
To give you better service, we moved to a new GSM network that provides more 4G LTE coverage nationwide than T-Mobile, Sprint, MetroPCS, or Boost.
Are there any remaining CDMA services? What if I want to continue?
No, as of September 15, 2015, all Cricket CDMA services have been discontinued.
I want to move to the new Cricket, but why do I need a new phone?
The new Cricket's nationwide 4G network uses GSM (Global System for Mobile Communications) technology that is the global standard for mobile service while the original Cricket used CDMA network technology. That means that with the exception of original Cricket iPhone 4S, iPhone 5, iPhone 5S and iPhone 5C, your CDMA phone will not work on the new Cricket network.
Why do I need a new rate plan?
Your old CDMA rate plan has expired and cannot be transferred to the new Cricket. Instead, with new Cricket, we have created simple and easy plans at rates that are comparable to your old CMDA plan. These plan rates include all taxes and fees (that's right, no U.S. roaming fees) and operate on our new nationwide 4G network.
Plus, you can also get a $5 monthly bill credit on any smartphone rate plan (excludes the Talk, Text & Save Plan) at the end of your billing period if you enroll in Auto Pay.
Can I keep my phone number?
No. As of September 15, 2015, your Cricket CDMA network account and service completely ended, and you can no longer transfer your number.
About Your Account
Can I still file an insurance claim with my current phone insurance?
Yes, if you had phone insurance on your CDMA account, you are eligible to file an insurance claim through November 15, 2015. Your replacement device will be a comparable GSM device. All customers who purchase a new GSM device, or receive one as an insurance replacement, will be eligible to enroll in the current Cricket Protect program.
What happens to my account balance?
If you migrated to a new Cricket plan by September 15, 2015, any credit balance that remained in your CDMA account would have been transferred to your new Cricket GSM account within 3 weeks of your transition. If you did not migrate your account, Cricket will refund any credit remaining in your old CDMA account to you if you request the refund within 14 days of service termination or transferring your service to a competitor.
Still need help?