To enjoy Wi-Fi Calling, you'll need a Cricket Wi-Fi Calling-capable smartphone and an active Wi-Fi network.

Currently, our Wi-Fi Calling-capable devices include:

  • Alcatel PULSEMIXTM (version 4F7UCV0 or later)
  • Apple iPhone 6
  • Apple iPhone 6 Plus 
  • Apple iPhone 6S 
  • Apple iPhone 6S Plus 
  • Apple iPhone 7
  • Apple iPhone 7 Plus
  • Apple iPhone 8
  • Apple iPhone 8 Plus 
  • Apple iPhone SE
  • LG Escape 3 (version K37320n or later)
  • LG Fortune 2
  • LG X Charge
  • LG Stylo 4
  • Motorola e5 cruise
  • Motorola e5 supra
  • Samsung Galaxy A6
  • Samsung Galaxy Amp Prime (version J320AZTUU3BQJ5 or later)
  • Samsung Galaxy Amp Prime 3
  • Samsung Galaxy S7 (version G930AZTUU4CRG3 or later)
  • Samsung Galaxy S8 (version G950USQS2BRB9 or later)
  • Samsung Galaxy S9

All iPhones require software version iOS 10.3 or later

  1. Begin on your phone's home screen and tap to open Settings.
  2. Scroll down and tap Phone.
  3. Tap Wi-Fi Calling, then tap to toggle On.
  4. Tap Enable.
  5. Tap Continue.
  6. Read the Wi-Fi Calling Important Information and tap I agree.
  7. Enter and Verify your emergency 911 address.
  8. Tap OK when done.
  9. Confirm your toggle is set to On for Wi-Fi Calling.

Your iPhone is now set up for Wi-Fi Calling!

To set up Wi-Fi Calling on your Android phone, follow these simple steps:

  1. Open your phone Settings and tap Connections.
  2. Tap Wi-Fi Calling.
  3. Read the Wi-Fi Calling Important Information and tap I agree.
  4. Enter your emergency 911 address and Verify address.
  5. A Setup complete screen will appear. Tap Done.

Your phone is now set up for Wi-Fi Calling!

Note: If you did not purchase your phone from Cricket but it is Wi-Fi Calling capable, you can still use your phone but Wi-Fi Calling will not work.