Wi-Fi Calling-Capable Phones

To enjoy Wi-Fi Calling, you'll need a Cricket Wi-Fi Calling-capable smartphone and an active Wi-Fi network.

Currently, our Wi-Fi Calling-capable devices include:

  • Alcatel PULSEMIXTM (version 4F7UCV0 or later)
  • Alcatel ONYXTM
  • Apple iPhone 6 & later*
  • Apple iPhone SE*
  • LG Escape 3 (version K37320n or later)
  • LG Fortune 2
  • LG X Charge
  • LG Stylo 4
  • LG Stylo 5
  • Motorola e5 cruise
  • Motorola e5 supra
  • Motorola Moto g6 Forge
  • Motorola moto g7 SUPRA
  • Samsung Galaxy A6
  • Samsung Galaxy Amp Prime (version J320AZTUU3BQJ5 or later)
  • Samsung Galaxy Amp Prime 3
  • Samsung Galaxy J2 Pure
  • Samsung Galaxy Sol 3 
  • Samsung Galaxy S7 (version G930AZTUU4CRG3 or later)
  • Samsung Galaxy S8 (version G950USQS2BRB9 or later)
  • Samsung Galaxy S9
  • Samsung Galaxy S10

All iPhones require software version iOS 10.3 or later

Steps to set up Wi-Fi Calling on iPhones

  1. Begin on your phone's home screen and tap to open Settings.
  2. Scroll down and tap Phone.
  3. Tap Wi-Fi Calling, then tap to toggle On.
  4. Tap Enable.
  5. Tap Continue.
  6. Read the Wi-Fi Calling Important Information and tap I agree.
  7. Enter and Verify your emergency 911 address.
  8. Tap OK when done.
  9. Confirm your toggle is set to On for Wi-Fi Calling.

Your iPhone is now set up for Wi-Fi Calling!

Steps to set up Wi-Fi Calling on Android phones

To set up Wi-Fi Calling on your Android phone, follow these simple steps:

  1. Open your phone Settings and tap Connections.
  2. Tap Wi-Fi Calling.
  3. Read the Wi-Fi Calling Important Information and tap I agree.
  4. Enter your emergency 911 address and Verify address.
  5. A Setup complete screen will appear. Tap Done.

Your phone is now set up for Wi-Fi Calling!

Note: For Wi-Fi Calling capable phones not purchased at Cricket, Wi-Fi Calling will not work on Android. It will work on iOS.