Wi-Fi Calling-Capable Phones

To enjoy Wi-Fi Calling, you'll need a Cricket Wi-Fi Calling-capable smartphone and an active Wi-Fi network.

Note: For Wi-Fi Calling capable phones not purchased at Cricket, Wi-Fi Calling will not work on Android. It will work on iOS.

Currently, our Wi-Fi Calling-capable devices include:

• Alcatel PULSEMIX^TM (version 4F7UCV0 or later)
• Alcatel INSIGHT^TM
• Alcatel ONYX^TM
• Apple iPhone 6 & later*
• Apple iPhone SE*
• Apple iPhone 11*
• Apple iPhone 11 Pro*
• Apple iPhone 11 Pro Max*
• LG Escape 3 (version K37320n or later)
• LG Escape Plus
• LG Fortune 2
• LG Harmony 3
• LG X Charge
• LG Stylo 4
• LG Stylo 5
• Motorola e5 cruise
• Motorola e5 supra
• Motorola Moto g6 Forge
• Motorola moto g7 SUPRA
• Samsung Galaxy A6
• Samsung Galaxy A10e
• Samsung Galaxy Amp Prime (version J320AZTUU3BQJ5 or later)
• Samsung Galaxy Amp Prime 3
• Samsung Galaxy J2 Pure
• Samsung Galaxy Sol 3 
• Samsung Galaxy S7 (version G930AZTUU4CRG3 or later)
• Samsung Galaxy S8 (version G950USQS2BRB9 or later)
• Samsung Galaxy S9
• Samsung Galaxy S10

All iPhones require software version iOS 10.3 or later

Steps to set up Wi-Fi Calling on iPhones

1. Begin on your phone's home screen and tap to open Settings.
2. Scroll down and tap Phone.
3. Tap Wi-Fi Calling, then tap to toggle On.
4. Tap Enable.
5. Tap Continue.
6. Read the Wi-Fi Calling Important Information and tap I agree.
7. Enter and Verify your emergency 911 address.
8. Tap OK when done.
9. Confirm your toggle is set to On for Wi-Fi Calling.

Your iPhone is now set up for Wi-Fi Calling!

Steps to set up Wi-Fi Calling on Android phones

To set up Wi-Fi Calling on your Android phone, follow these simple steps:

1. Open your phone Settings and tap Connections.
2. Tap Wi-Fi Calling.
3. Read the Wi-Fi Calling Important Information and tap I agree.
4. Enter your emergency 911 address and Verify address.
5. A Setup complete screen will appear. Tap Done.

Your phone is now set up for Wi-Fi Calling!