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Hearing Aid Compatibility and TTY

Cricket Wireless strives to provide persons who are deaf or hard of hearing with access to the most compatible wireless devices. Keep reading to learn more about Cricket's hearing aid compatible devices, and the options available for the deaf and hard of hearing.

About Hearing Aid Compatibility

Persons using hearing aids can experience interference when using a wireless device that is held to the ear. To address that issue, the Federal Communications Commission (FCC), pursuant to the Hearing Aid Compatibility Act, adopted rules requiring wireless device manufacturers and wireless providers to offer a minimum number of devices (with speakers and ordinarily held to the ear) that are compatible with hearing aids. Cricket Wireless offers many wireless devices that meet the FCC’s hearing aid compatibility requirements.

Read below for an explanation of what makes a wireless device hearing aid compatible and lists of current and recent hearing aid compatible devices offered by Cricket. For additional information about hearing aid compatibility with wireless devices, see the FCC Guide or the Wireless Association’s accessibility guide.

HAC Ratings

Wireless handsets demonstrate hearing aid compatibility by complying with technical standards from the American National Standards Institute (ANSI), which are periodically updated to account for new frequencies and technologies. The hearing aid compatible wireless devices offered by Cricket meet either the 2011 ANSI Standard or the 2019 ANSI Standard.

2011 ANSI Standard. The 2011 ANSI Standard uses an M/T rating system to categorize a device’s ability to operate near a hearing aid without causing interference. The “M” part of the rating indicates the device’s ability to reduce interference to hearing aids operating in acoustic coupling mode. The “T” rating indicates the device’s ability to reduce interference to hearing aids operating in inductive coupling mode, in other words, with a telecoil. (Not all hearing aids have telecoils.) A device’s M and T ratings can run from 1 through 4. The higher the number, the less likely the device will cause interference when used near a hearing aid. A device that is hearing aid compatible under the 2011 ANSI Standard is rated M3 and T3 or better.

2019 ANSI Standard. Devices that meet the 2019 ANSI Standard for hearing aid compatibility do not have M or T ratings. They are simply labelled as “Hearing Aid Compatible” or “HAC,” which now means that they will operate at the equivalent of the M3/T3 rating or better. Devices that meet the 2019 ANSI Standard also include volume control capabilities that allow for sound levels sufficient for operation with and without a hearing aid.

Hearing aids may also be measured for immunity to interference from wireless devices. Your hearing aid manufacturer or hearing health professional can help you find results for your hearing aid. The more immune your hearing aid, the less likely you are to experience interference noise from a wireless device.

HAC Compatible Cricket Wireless Devices

We work closely with wireless device manufacturers to improve the user experience of customers who have hearing aids. The devices listed below have been tested and rated for Hearing Aid Compatibility (HAC) under the 2011 ANSI Standard (with “M” and “T” Ratings) or the 2019 ANSI Standard.

Current Cricket Wireless Devices

Last Updated: February 27, 2025
 

Make / Model  FCC ID  ANSI Standard Rating
Apple iPhone 11* BCG-E3309A 2011 M3/T4
Apple iPhone 12* BCG-E3542A 2011 M3/T4
Apple iPhone 13* BCG-E3997A 2011 M3/T4
Apple iPhone 13 Mini* BCG-E3994A 2011 M3/T4
Apple iPhone 13 Pro* BCG-E4000A 2011 M3/T4
Apple iPhone 13 Pro Max* BCG-E4003A 2011 M3/T4
Apple iPhone 14* BCG-E8138A 2011 M3/T4
Apple iPhone 14 Pro* BCG-E8140A  2011 M3/T4
Apple iPhone 14 Pro Max* BCG-E8141A 2011 M3/T4
Apple iPhone 14 Plus* BCG-E8139A 2011 M3/T4
Apple iPhone 15* BCG-E8427A 2011 M3/T4
Apple iPhone 15 Pro* BCG-E8435A 2011 M3/T4
Apple iPhone 15 Pro Max* BCG-E8439A 2011 M3/T4
Apple iPhone 15 Plus* BCG-E8431A 2011 M3/T4
Apple iPhone 16* BCG-E8688A Compliance through waiver DA 23-914 Not applicable to 2019 ANSI C63.19
Apple iPhone 16 Plus* BCG-E8692A Compliance through waiver DA 23-914 Not applicable to 2019 ANSI C63.19
Apple iPhone 16 Pro* BCG-E8666A Compliance through waiver DA 23-914 Not applicable to 2019 ANSI C63.19
Apple iPhone 16 Pro Max* BCG-E8684A Compliance through waiver DA 23-914 Not applicable to 2019 ANSI C63.19
Apple iPhone 16e* BCG-E8725A Compliance through waiver DA 23-914 Not applicable to 2019 ANSI C63.19
Apple iPhone SE*
BCG-E3500A
 
Compliance through waiver DA23-914 Not applicable to 2019 ANSI C63.19
Samsung Galaxy A14 5G ZCASMA146U 2011 M3/T3
Samsung Galaxy A16 5G A3LSMA166U 2019 Conversational gain of 12.17 dB (with hearing aid) and 16.42 dB (without hearing aid)
Samsung  Galaxy S24 A3LSMS921U 2019 Conversational gain of 15 dB (with hearing aid) and 19 dB (without hearing aid)
 
Samsung Galaxy S24 FE A3LSMS721U 2019 Conversational gain of 18 dB (with hearing aid) and 20 dB (without hearing aid)
 
Samsung Galaxy S25 A3LSMS721U 2019 Conversational gain of 11 dB (with hearing aid) and 14 dB (without hearing aid)
 
Cricket Icon 6 2A28USL21920 2019 Conversational gain of 6.15dB (with hearing aid) and 16.84dB (without hearing aid)
Cricket Debut S3 XD6U572AA 2019 Conversational gain of 10.53 dB (with hearing aid) and 11.25 dB (without hearing aid)
Cricket Outlast 5G 2A28USN509 2019 Conversational gain of 12.52dB (with hearing aid) and 15.89dB (without hearing aid)
Cricket Magic 2 5G XD6U655AA 2019 Conversational gain of 13.02 dB (with hearing aid) and 16.61 dB (without hearing aid)
Motorola moto g power (2024) IHDT56AN5 2011 M3/T3
Motorola moto g (2025) IHDT56AT9
 
2019 Conversational gain of 17.4 dB (with hearing aid) and 21.8 dB (without hearing aid)
Motorola moto g 5G (2024) IHDT56AQ3 2011 M3/T3
Motorola moto g stylus 5G (2024) IHDT56AQ4 2019 Conversational gain of 13.6 dB (with hearing aid) and 18.2 dB (without hearing aid)
Motorola moto g play (2024) IHDT56AN3 2011 M3/T3
Motorola moto razr (2024) IHDT56AR7 2019 Conversational gain of 8.9 dB (with hearing aid) and 14.3 dB (without hearing aid)


Recent Cricket Wireless Devices

Last Updated: December 11, 2024

Make/Model FCC ID ANSI Standard Rating
Apple iPhone 11 Pro* BCG-E3305A 2011 M3/T4
Cricket Ovation* XD6U705AA 2011 M4/T4
Cricket Debut S2 XD6U380AA 2011 M4/T4
Cricket Debut Flex XD6U1030AA 2011 M4/T4
Cricket Dream 5G RYQEA211001 2011 M4/T3
Cricket Icon 5 2A28USL112 2011 M4/T4
Cricket Influence* 2AVD3V350C 2011 M4/T3
Cricket Magic 5G XD6U6080AA 2011 M3/T3
Cricket Outlast XD6U680AA 2011 M4/T4
Cricket Vision Plus 2A28USL100EA 2011 M4/T4
Alcatel APPRISE 2ACCJH124 2011 M3/T3
LG Stylo 6* ZNFQ730AM 2011 M4/T3
LG Fortune 3* ZNFK300AM 2011 M3/T3
Nokia C5 Endi* 2AJOTTA-1222 2011 M3/T3
Samsung Galaxy A01* ZCASMA015AZ 2011 M4/T3
LG Harmony 4* ZNFK400AM 2011 M3/T3
Samsung Galaxy A11* ZCASMA115A 2011 M4/T3
Samsung Galaxy S10* A3LSMG973U 2011 M4/T3
Samsung Galaxy A51 5G* A3LSMA516U 2011 M3/T3
Samsung Galaxy S20+ 5G* A3LSMG986U 2011 M4/T3
Samsung Galaxy S20 FE 5G* A3LSMG781U 2011 M4/T3
Samsung Galaxy A53 A3LSMA536U 2011 M3/T3
Samsung Galaxy A13 5G A3LSMA136U 2011 M3/T3
LG Fortune 2* ZNFX210APM 2011 M3/T3
LG K92™ 5G* ZNFK920AM 2011 M4/T3
Motorola moto g 5G (2023) IHDT56AJ8 2011 M3/T3
Motorola moto g stylus 5G* IHDT56ZL1 2011 M4/T3
Motorola moto g stylus 5G (2023) IHDT56AL2 2011 M3/T3
Motorola moto g stylus (2023) IHDT56AL4 2011 M3/T3
Motorola moto g stylus (2022)* IHDT56AA2 2011 M4/T3
Motorola moto g 5G (2022)* IHDT56AA3 2011 M3/T3
Motorola moto g play (2023) IHDT56ZP6 2011 M3/T3
Motorola moto razr (2023) IHDT56AL9 2011 M3/T3
TCL ION Z 2ACCJH166 2011 MT/T3

*This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important for the customer to try the different features of this phone thoroughly and in different locations, using their hearing aid or cochlear implant, to determine if they hear any interfering noise. The customer may request additional information from Cricket Wireless sales or Support or the manufacturer of this phone concerning hearing aid compatibility. Note: The list of hearing aid compatible phones changes from time to time. Although we frequently update this list to account for those changes, please call or chat with Cricket Support for the most updated list.

Try Before You Buy

Hearing loss and hearing aids are highly individualized. Customers who use hearing aids are encouraged to try hearing aid compatible phones at a Cricket Wireless store to determine which phones will work best for them.

Options for the Deaf and Hard of Hearing

Text Messaging

Today's wireless devices are light, mobile, and packed with features to make writing easier. Some have full QWERTY keyboards and almost all have predictive text for faster typing. BLUETOOTH® enabled phones and wireless keyboards are also ideal for high-volume texters.

TTY Compatibility

All currently available Cricket Wireless phones are TTY compatible. Learn more about Use of TTY Devices with Digital Wireless Phones.

Android - www.google.com/accessibility
Apple iPhones - www.apple.com/accessibility
CTIA Wireless Accessibility - https://www.accesswireless.org/
Wireless RERC: Rehabilitation Engineering Research Center - wirelessrerc.org
FCC Accessibility Website - https://ach.fcc.gov/
FCC Hearing Aid Compatibility Website - www.fcc.gov/hearing-aid-compatibility-wireless-telephones
For help in locating devices with accessibility features go to: GARI
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