It's easy to view and change your Cricket account info on your device or online. See below for options on how to manage your account:
Visit manage your account to see the amount due and due date, set up or change your Auto Pay preferences, or pay via credit or debit. (To use a Cricket Refill, or Service Payment card, you’ll need to visit Quick Pay).
Never miss a payment when you sign up for Auto Pay at Cricket. Just set up Auto Pay online or the myCricket App, and we'll automatically charge your credit or debit card for your monthly or multi-month plan service total, plus any features you added. Learn more about how to set up Auto Pay here.
Need more data or services? Easily upgrade your wireless plan online and take advantage of more wireless services such as access blockbuster movies with HBO Max included on the $60/mo. unlimited plan.
You can add or remove features online by visiting manage your account online or logging in to the myCricket App. Here you will find find exactly what's included in your plan and how you can add or remove features as necessary.
Most of us visit numerous websites and use multiple apps each day. It's no wonder we can't keep our usernames and passwords straight! Just click here to easily reset or change your password.
Cricket’s International Calling features keep you connected with friends and family in 200+ countries & territories.
- The International Calling feature allows you to pay for a certain number of minutes to call from the U.S. to 200+ counties around the globe.
- Roaming in Mexico and Canada is included in Cricket plans starting at $40/mo. Customers enjoy unlimited calls and texts to and from Mexico, Canada*, and the U.S. This means you can use your phone when you travel to your favorite vacation destinations or visit family in Mexico or Canada. Careful though, calls, texts and data use while in Canada need to stay under 50% of your total usage in a 3-month period or you risk service being suspended. Primary phone usage must be in the U.S.
- Calls and messages frm the U.S. to the Northern Territories of Canada not included.
For assistance unlocking your device, visit Unlock Your Phone. Log in and select request unlock to choose which device you would like to unlock.
Cricket plans include unlimited calls and texts, so we only track high-speed data usage and international add-on calling. Curious how much high-speed data you’ve used this month? Just visit Usage and select the phone number for any device on your account to see current data usage for this device.
Visit view your billing and payment history to review activity over the past 12 months so that you always have a record of your recent transactions.
Just select a date range to see what you paid and when as well as itemized charges for ease of refence. For new customers, note that recent purchases, payments and scheduled plan and feature changes will appear in your next billing cycle.
Just select a date range to see what you paid and when as well as itemized charges for ease of refence. For new customers, note that recent purchases, payments and scheduled plan and feature changes will appear in your next billing cycle.
Stay in the know by subscribing to Cricket emails and texts to receive special offers and more. Managing the texts and emails you receive is easy. Just visit Manage Texts or Manage Emails to opt in or out of emails and texts from Cricket or other third-party vendors. You will be able to manage this function or add emails for all lines on your account.
Making a move? Never miss a payment by keeping your billing address up to date here. Just sign in to your account to see your current billing address. To make updates, click edit address to enter your new street address, city, state and zip code.
There are several ways you can change your Cricket account info:
- Sign In online and select the information you would like to view or update.
- Open your myCricket App, sign in to access Account Settings and tap the gear icon at the top right corner to access the information you would like to update.
- Contact Cricket Support
- Visit a Cricket Store
he FCC (Federal Communications Commission) established rules implementing the Safe Connections Act (SCA), a federal law that provides protections to Survivors of Domestic Violence (or SDV) or other related crimes and abuse and those in their care.
Survivors can learn more about how to separate their line(s) by visiting our Safe Connections page.
Survivors can learn more about how to separate their line(s) by visiting our Safe Connections page.
