Add a Line
If you are a new customer, you can order place an online order for up to five lines. Choose Group Save eligible plans with each line and watch your savings add up. If you need additional lines, you can add them one at a time (up to nine lines total per account) after you activate your service.
If you are a current Cricket customer who is adding a new line to your existing account, you can only order one line per transaction online. If you need additional lines, you can add them one at a time (up to nine lines total per account) after you activate service on your first new line. To add more than one line at a time, please visit your local Cricket store.
You'll pay a full monthly payment for your new plan and any features when you add a new line of service to an existing account in the middle of a billing cycle. You'll get a prorated credit for the unused days of the first partial month at the start of the next billing cycle. Learn more about billing cycles
If you have recently upgraded to a new phone, you will need to activate the phone before adding a new line of service. You can upgrade your phone for an existing line of service at any time.
If your account is suspended or in BridgePay, you'll need to pay the full amount due before you can add a new line or service.
Accessing Accounts with Multiple Lines
Anyone with the account PIN or the My Account username and password will have the ability to make account changes and access account information for all lines of service. This includes Customer Proprietary Network Information (CPNI), payment information, and profile information. You can turn on Account PIN security to limit certain account changes within My Account or the myCricket app.
Group Save Discounts
With Group Save discounts, you can save up to $70 each month when you add eligible lines to your account.
We have made changes to our Group Save discounts. When you change your plan, add a line, cancel a line, transfer a phone number to another carrier, or restore a canceled line, your discounts on lines 4 and 5 will be reduced to $20 each. In that case, you will begin receiving the new Group Save discounts on eligible plans at the start of your next billing cycle.
We now offer the Unlimited Plan with even bigger savings. Get four Unlimited Plan lines with unlimited data, talk & text for $100/mo. Data speed limited to max of 3 Mbps. Video streaming at SD quality (about 480p). After 22 GB/line/mo., you may experience slower speeds than other Cricket customers during network congestion. Restrictions apply.
How to Add a Line of Service:
My Account Online
- Sign in at My Account.
- On the Account Summary page, select Add a Line.
- On the next page you will see some information on adding a line. To start, choose Shop Devices, Bring Your Phone or Shop Plans.
- Add a device, a plan and any add-on features you want to your shopping cart.
- Complete the checkout process.
- Open the myCricket app and sign in.
- From the home screen, select Add a Line. This will take you to the My Account page.
- Enter your username and password and select Sign In, then follow the instructions above for My Account.
*4 lines for $100/mo.: $55/mo. Unlimited Plan required on four lines. $30 discount on second line, $45 discount each on third & fourth lines, all on same account. Not elig. for Auto Pay credit or Group Save multi-line discounts. For existing customers who change plans, discount may not start until next billing cycle. Unlimited Plan Data Restrictions: Data speeds limited to max of 3 Mbps. For content we can identify as video, streaming speed limited to max of 1.5 Mbps (Standard Definition quality, about 480p). After 22GB of data usage on a line in a plan cycle, Cricket may slow data speeds on that line during periods of network congestion. Details on network management policies at cricketwireless.com/mobilebroadband. General: Activ./upgrade (up to $25/line) & add'l one time (up to $3 customer assistance) fees & restr's may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices. All terms subj. to change w/o notice. Svc subj. to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.