Cricket makes it super simple to never miss a payment. Just set up Auto Pay in My Account or in the myCricket app, and we'll automatically charge your credit card or debit card for your monthly service total. Plus, you may be eligible for the Auto Pay Credit.

Your Monthly Charges

Your amount due includes your rate plan and any monthly features currently on your account. This amount won't change unless you change your plan or features, or if you have any existing credits, charges, or fees on your account. For accounts with multiple lines, this includes the plans and features for all lines of service on the account.

Payment Timing

  • We'll charge your card one (1) day before your due date. Don't worry, we'll text you a reminder before your card is charged.
  • We'll text you if we have any problems processing your card.

Note: If you turn Auto Pay on fewer than three days before your due date, we'll charge your Auto Pay card starting with your next month's payment. You'll still need to make a one-time payment for your current month's service.

Save up to $60/year with the Auto Pay Credit

Sign up for Auto Pay and get a $5 service credit at the end of each monthly billing cycle!

  • Your line must be active on a current rate plan starting at $40/mo (or a grandfathered $70/mo Pro plan).
  • Customers on Cricket's $25/mo Talk & Text plan, $30/mo plan, or grandfathered Tablet plan are not eligible for the Auto Pay Credit.
  • The Auto Pay credit does not apply to accounts receiving a Group Save discount.

Note: If you turn Auto Pay on fewer than seven days before your due date, you'll receive the Auto Pay credit starting with your next month's billing cycle. 

Accounts with Multiple Lines

You can only use one credit or debit card for Auto Pay, so the card you use to set it up will be charged for the entire account's amount due each month, including the plans and features for all lines on your account.

Multiple people can make one-time payments or use Quick Pay, but the account must be paid in full by the due date each month to avoid interruptions in service.

Auto Pay Payment Methods

Accepted Credit and Debit Cards*

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Most Reloadable Prepaid Debit Cards that carry the Visa, MasterCard, and American Express logos are accepted for Auto Pay.

Note: At this time, Auto Pay payments can't be debited directly from your bank account.

*Gift Cards can't be used for Auto Pay.
 

Turn On Auto Pay

  1. To turn Auto Pay ON, sign in to My Account.
  2. Enter your Cricket Account PIN (if applicable) 
  3. Input your credit or debit card information.
  4. If you have an account with multiple lines, you'll need to select which line will get a text message if the credit or debit card expires.
  5. Accept the Terms and Conditions.
  6. Select Auto Pay ON.
  7. A confirmation screen will appear. 

 

  1. Open the myCricket app and sign in.
  2. Tap Account Summary.
  3. Tap Sign Up for Auto Pay
  4. Enter your Cricket Account PIN (if applicable).
  5. Input your credit or debit card information.
  6. If you have an account with multiple lines, you'll need to select which line will get text messages regarding your Auto Pay.
  7. Agree to Terms and Conditions and tap Submit.
  8. A confirmation screen will appear. 

 

Updating Your Auto Pay Credit or Debit Card

When the credit or debit card you are using for Auto Pay nears its expiration, you will be notified via text message. To update the card information or switch to a different credit or debit card, log in to your account, visit Account Summary and select Change Auto Pay Preferences. Alternately, you may select Payments from the menu, then scroll to the bottom and select Change Auto Pay Preferences. Follow the prompts to update your Auto Pay card. If you do not update your card information before the card expires, you will need to make manual payments to avoid an interruption in service.