myExpert App

With Cricket’s myExpert app, you get access to technical support specialists available to assist with setup, troubleshooting, and connecting your device.

What is the myExpert App?

The myExpert app includes a host of easy-to-use features that include:

  • U.S. based expert technical support (chat or call directly from the app), with translation support for more than 100 languages
  • Wi-Fi troubleshooting
  • Self-help tips customized to your specific devices
  • Assistance with smart home networks (Alexa, Google Home, Bluetooth devices, speakers, thermostats, and smart TVs)
  • Storage, data transfer, email, and password assistance

How to get the myExpert App?

Sign up for Cricket Protect Plus in My Account or on the myCricket app within your first seven days of a new phone purchase or upgrade. Or, if you have Cricket Protect, you can switch to Cricket Protect Plus at any time to gain full access to myExpert features.

myExpert Icon myExpert Icon

Ready to download the myExpert app? Get it here!

myExpert App FAQs

Customers with Cricket Protect Plus can use the myExpert app in its full functionality.

With Cricket’s myExpert app, you get access to technical support specialists available to assist with setup, troubleshooting, and connecting your device.

What is the myExpert App?

The myExpert app includes a host of easy-to-use features that include:

  • U.S. based expert technical support (chat or call directly from the app), with translation support for more than 100 languages
  • Wi-Fi troubleshooting
  • Self-help tips customized to your specific devices
  • Assistance with smart home networks (Alexa, Google Home, Bluetooth devices, speakers, thermostats, and smart TVs)
  • Storage, data transfer, email, and password assistance

How to get the myExpert App?

Sign up for Cricket Protect Plus in My Account or on the myCricket app within your first seven days of a new phone purchase or upgrade. Or, if you have Cricket Protect, you can switch to Cricket Protect Plus at any time to gain full access to myExpert features.

myExpert Icon myExpert Icon

Ready to download the myExpert app? Get it here!

myExpert App FAQs

Customers with Cricket Protect Plus can use the myExpert app in its full functionality.