About Cricket's Unlimited Plans
How Cricket Compares
Current Unlimited Plan Promotion FAQs

 

About Cricket's Unlimited plans

What is the difference between Cricket's Unlimited Max and Unlimited plans?

The difference between Cricket's Unlimited Max and Unlimited Plan is data speed. The Unlimited Max plan offers data speeds at a max of 8Mbps. The Unlimited Plan (previously the Unlimited 2 Plan) offers data speeds at a max of 3Mbps, with streaming limited to 1.5 Mbps, SD quality (about 480p).

We like our network big and our price small! Our Unlimited Plan offers unlimited talk, text and data - in and between the U.S., Mexico and Canada. That's worry-less wireless.*

*Based on coverage in U.S. Download speeds max of 8Mbps (LTE) / 4Mbps (4G). Compatible device req'd. 4G LTE not avail. everywhere.

What is the impact of Stream MoreSM on the Unlimited Max plan?

Cricket will apply Stream More automatically to your Unlimited Max plan. This will not affect your data speed, except that with Stream More turned on, certain high definition (HD) videos will stream at standard definition (SD). SD is similar to DVD (about 480p). Customers who stream HD video will consume less data with Stream More turned on. Stream More can be turned off and on at any time from your phone's settings.

Is the Mobile Hotspot feature available with these plans?

Yes, Mobile Hotspot is available as a feature with the Unlimited Max and Unlimited plans, but is limited to 10 GB each month; after 10 GB of usage, Mobile Hotspot data speeds slowed to max of 128 Kbps for the rest of bill cycle. If you have one of the Cricket Unlimited plans, you will be able to check your Mobile Hotspot tethering data usage separate from your phone's data usage.

At what point do you begin slowing data speeds under Cricket Unlimited plans?

With Cricket Unlimited plans, you'll receive a high-quality mobile experience from the start regardless of how much data you use. Download speeds are up to a maximum of 8 Mbps for compatible 4G LTE devices and 4 Mbps for compatible 4G devices. As always, actual speeds may vary by location and device.

If you are on the Unlimited Max or Unlimited plan and use more than 22GB of data during any monthly plan cycle, your data speeds may be temporarily slowed during periods of network congestion for the rest of that monthly plan cycle. The Unlimited Plan comes with Stream More, a data feature which helps you save data when watching videos by streaming certain higher-definition videos at standard definition quality, similar to DVD (about 480p). Cricket will activate Stream More for you. Once activated, you may turn it off or back on at any time. To learn more about when Cricket will turn on the new network management practice and Stream More for you, view Important Information Regarding Data Speed, Usage and Network Management. For more information on these practices and Cricket's mobile broadband service, visit cricketwireless.com/mobilebroadband.

Is the Auto Pay Credit available with this plan?

Yes! If you sign up for Auto Pay, you'll receive a $5 bill credit applied to your account a few days before your billing due date. If you sign up for Auto Pay at checkout, or as a current customer within 7 days of your due date, you'll receive the Auto Pay credit starting with your next month's billing cycle. Please note that the Auto Pay Credit is not available for accounts receiving a Group Save discount. View more Auto Pay info.

Is Group Save available with the Unlimited plans?

Group Save is available with the Unlimited Max plan! You can save up to $70 each month when you have 5 eligible lines on your account. View more Group Save info. Please note that the Auto Pay Credit is not available for accounts receiving a Group Save discount.
The Unlimited Plan is not eligible for Group Save discounts but is eligible for other promotions.

 

How Cricket Compares

Cricket's network is bigger, but I heard it's slower. Why should I switch?

Cricket's network has more 4G LTE coverage than T-Mobile, MetroPCS, Sprint or Boost (based on overall coverage in the U.S; 4G LTE not available everywhere). Cricket customers enjoy a great experience at our current data speeds. Our network provides data download speeds of up to 8Mbps for compatible 4G LTE devices. This is more than sufficient for surfing the web, playing games, watching movies, etc.

You talk a lot about the network, but Cricket caps speeds at 8Mbps - how can you compete there?

Our 4G and LTE data speeds and network reliability work well. We also have more 4G LTE coverage than T-Mobile, MetroPCS, Sprint or Boost (based on overall coverage in the U.S; 4G LTE not available everywhere).

Do you offer a data-only plan?

Not at this time.

Does streaming music via Deezer count toward data usage?

Yes, but Cricket and Deezer worked to design a premium music service that is data efficient. This lessens the impact on data usage.

Is a Cricket service plan compatible with an AT&T bundle? For instance, if I have an AT&T Mobile, U-Verse and Direct TV package, can I swap out my AT&T Mobile for a Cricket plan?

This is not available today.

 

Current Unlimited Plan Promotion FAQs**:

See Plan Details below

Can I still get the 2 for $80/mo offer?

Yes. The first line on the Unlimited Plan costs $55/mo. You'll receive a $30/mo discount on the second Unlimited Plan line on the same account, making it $25/mo.

How does the 2 for $80/mo offer work?

The first line on the Unlimited Plan costs $55/mo. You'll receive a $30/mo discount on the second Unlimited Plan line on the same account, making it $25/mo.

I'm a new customer. How can I get the 4 for $100/mo offer?

To get the 4 for $100/mo offer, place an order for four new lines of service on cricketwireless.com. Start by adding a phone and the Unlimited Plan for your first line. When you reach the cart page, select Add Another Line from the top. Add a phone and another Unlimited Plan. You'll see your discount reflected in your cart. Proceed to checkout, and enjoy your savings! Please note, all lines on your account must be on the Unlimited Plan to be eligible for this offer.

I'm an existing customer. How can I get the 4 for $100/mo offer?

As an existing Cricket customer, you too can enjoy the 4 for $100/mo offer if you have four lines on the Cricket Unlimited Plan. You can do this by changing your plan or adding additional lines. The Unlimited Plan is required for all lines on your account.
Here's how the discounts work on the Unlimited Plan:

  • 1 Line - $55/mo (no discount)
  • 2 Lines - $80/mo ($30 discount)
  • 3 Lines - $90/mo ($75 discount)
  • 4 Lines - $100/mo ($120 discount)

Discounts are automatically applied after eligible plan changes are made. However, these discounts won't show on your bill until your next billing cycle.

Please read these instructions for how to make changes to your account:

To get the 4 for $100/mo offer, first change your existing lines to the Cricket Unlimited Plan. Then add new lines on the Cricket Unlimited Plan.

NOTE: If you need to add more than one line, you'll need to add them one a time, or visit a store.

  1. Log in to My Account, scroll down and select your phone number.
  2. Then select Change Your Plan, and pick the Unlimited Plan. The discounted price will display for applicable lines 2 and 3.
  3. Once all your existing lines are on the Unlimited Plan, return to the Account Summary page, and select Add a Line.
  4. Follow the prompts to add a new line with the Cricket Unlimited Plan to your Cricket account. The new line discount will be applied in your cart.

To get the 4 for $100/mo offer, simply change all of your lines to the Cricket Unlimited Plan.

  1. Log in to My Account, scroll down and select the phone number you want to change first.
  2. Select Change Your Plan, then pick Unlimited. The discounted price will display for applicable lines 2-4.
  3. Return to the Account Summary page and repeat the plan change for each phone number.

How can I get the 4 for $100/mo offer without paying today?

Existing customers can schedule plan changes to take effect at the start of their next billing cycle. Just be sure to change each existing line in the order the lines appear on your Account Summary:

  1. Log into My Account or the myCricket app, scroll down and select the first phone number listed on your Account Summary.
  2. Select Change Plan, then pick the Unlimited Plan and Select Plan.
  3. Schedule your plan change to start on your Next Billing Cycle, review your changes and select Next. Submit your order.

 Now change your other 3 lines in chronological order, repeating steps 1-3 until all 4 lines are changed.

How do I change my plan today?

That's easy! You can sign in to My Account online to change your plan. If you don't have a username and password, it only takes a few minutes to register using your Cricket phone number. You can also swing by your local store or call 611 from your phone. See how easy it is to change your plan.

What if I'm in the middle of my billing cycle? Can I change my plan without paying full price?

Yes, of course. You'll just need to pay the difference. When you make a plan change, we prorate the charges for the rest of your billing cycle, so you'll only pay for the days you use the service. View rate plan common questions.

If and when you discontinue the plan, will current users be grandfathered in?

Yes, as long as you remain a customer in good standing on the grandfathered plan.

 

**Plan Details

4 lines for $100/mo.: $55/mo. Unlimited Plan required on four lines. $30 discount on second line, $45 discount each on third & fourth lines, all on same account. Not elig. for Auto Pay credit or Group Save multi-line discount. For existing customers who change plans, discount may not start until next billing cycle. Unlimited Plan Data Restrictions: Data speeds limited to max of 3 Mbps. For content we can identify as video, streaming speed limited to max of 1.5 Mbps (Standard Definition quality, about 480p). After 22GB of data usage on a line in a plan cycle, Cricket may slow data speeds on that line during periods of network congestion. Details on network management policies at cricketwireless.com/mobilebroadband. General: Activ./upgrade (up to $25/line) & add'l one time (up to $3 customer assistance) fees & restr's may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices. All terms subj. to change w/o notice. Svc subj. to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.

2 lines for $80/mo.: $55/mo. Unlimited Plan required on two lines. $30 discount on second line on same account. Not available with Auto Pay credit or Group Save multi-line discount. Unlimited Plan Data Restrictions: Data limited to maximum of 3 Mbps. For content we can identify as video, streaming speed limited to max of 1.5 Mbps (Standard Definition quality, about 480p). After 22GB of data usage on a line in a plan cycle, Cricket may slow data speeds on that line during periods of network congestion. Details on network management policies at cricketwireless.com/mobilebroadband. General: Activ./upgrade (up to $25) & add'l one time (up to $3 customer assistance) fees & restr's may apply; see cricketwireless.com/fees. Devices: Sold separately. Limits: 9 devices. All terms subj. to change w/o notice. Svc subj. to Cricket Terms of Service (cricketwireless.com/terms). Svc good for 30 days. Coverage not avail. everywhere.