Auto Pay Setup

Save up to $60/year with the Auto Pay Credit!

Cricket makes it super simple to never miss a payment. Just set up Auto Pay in My Account or in the myCricket app, and we'll automatically charge your credit card or debit card for your monthly service total. Plus, you may be eligible for the Auto Pay Credit.

How Auto Pay Works

Auto Pay Payment Methods

  • Accepted Credit and Debit Cards*
    • Visa
    • MasterCard
    • Discover
    • American Express
  • Most Reloadable Prepaid Debit Cards that carry the Visa, MasterCard, and American Express logos are accepted for Auto Pay.

Note: At this time, Auto Pay payments can't be debited directly from your bank account.

*Gift Cards can't be used for Auto Pay.

Payment Timing

  • We'll charge your card one (1) day before your due date. Don't worry, we'll text you a reminder before your card is charged.
  • We'll text you if we have any problems processing your card.

When to Set Up Auto Pay

You'll need to set up Auto Pay more than seven days before your payment due date to receive your credit before your first payment is debited.

  • You'll receive the credit starting with your next month's billing cycle if you turn Auto Pay on less than seven days before your due date.
  • If you turn Auto Pay on less than two days before your due date, we'll charge your Auto Pay card starting with your next month's payment. You'll still need to make a one-time payment for your current month's service.

Auto Pay Setup Timetable

Your Monthly Charges

Auto Pay will automatically charge the full amount due. Your amount due includes your rate plan and any monthly features currently on your account. This amount won't change unless you change your plan or features, or if you have any existing credits, charges, or fees on your account. For accounts with multiple lines, this includes the plans and features for all lines of service on the account.

How to Set Up Auto Pay

My Account Online

  • To turn Auto Pay ON, sign in to My Account.
  • Enter your Cricket Account PIN (if applicable).
  • Input your credit or debit card information.
  • If you have an account with multiple lines, you'll need to select which line will get a text message if the credit or debit card expires.
  • Accept the Terms and Conditions.
  • Select Auto Pay ON.
  • A confirmation screen will appear.

What is the myCricket App?

  1. Open the myCricket App from your phone and sign in.
  2. Tap Account Summary.
  3. Tap Sign Up for Auto Pay.
  4. Enter your Cricket Account PIN (if applicable).
  5. Input your credit or debit card information.
  6. If you have an account with multiple lines, you'll need to select which line will get text messages regarding your Auto Pay. Agree to Terms and Conditions and tap Submit.
  7. A confirmation screen will appear.

Setting Up Auto Pay on Multi Line Accounts

You can only use one credit or debit card for Auto Pay, so the card you use to set it up will be charged for the entire account's amount due each month. This includes the plans and features for all lines on your account.

Updating Your Card on File

When the credit or debit card you are using for Auto Pay nears its expiration, you will be notified via text message. To update the card information or switch to a different credit or debit card, log in to your account, visit Account Summary and select Change Auto Pay Preferences. Alternately, you may select Payments from the menu, then scroll to the bottom and select Change Auto Pay Preferences. Follow the prompts to update your Auto Pay card. If you do not update your card information before the card expires, you will need to make manual payments to avoid an interruption in service.

Setting up Auto Pay helps keep your payments on track and your accounts active.