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Unlimited Data Plan FAQs

Unlimited Cell Phone Plans FAQ

With the Cricket unlimited plans, you’ll get just what you need – unlimited talk and text, data access, no annual contracts, multiline discounts, a variety of add-on features and much more. For the $55 Unlimited Plan, Cricket may temporarily slow data speeds if the network is busy.

We like our network big and our prices small! Both the $60/mo. Unlimited Plan and the $55/mo. Unlimited Plan offer nationwide 5G access, unlimited talk, text and data - in and between the U.S., Mexico, and Canada (Canada usage cannot exceed 50%.).

The $60/mo. Unlimited Plan has premium data and includes a 15GB Mobile Hotspot (requires compatible device), Max with ads and 150GB Cloud Storage. For the $55 Unlimited Plan, Cricket may temporarily slow data speeds if the network is busy.

Yes, 15GB of hotspot data is included in the $60/mo. Unlimited Plan and you can purchase a 10GB hotspot add-on feature for $10 with the $55/mo. Unlimited Plan. After allotted hotspot usage is met, hotspot data speeds are slowed to max of 128 Kbps for the rest of bill cycle.

Mobile Hotspot requires a compatible device. 
Check device eligibility.

Click here and select the phone number for any device on your account to see current data use for this device.

After your allotted hotspot usage is met, hotspot data speeds are slowed to max of 128 Kbps for the rest of bill cycle. 

Yes! If you sign up for Auto Pay on an individual line account, you'll receive a $5 credit applied to your account a few days before your next payment due date. If you sign up for Auto Pay at checkout, or as a current customer within 7 days of your due date, you'll receive the Auto Pay credit starting with your next month's billing cycle. Please note that the Auto Pay Credit is not available for accounts receiving a Group Save discount. Learn more about how to set up Auto Pay.

The 4 lines for $100/mo. offer is available on the $55/mo. Unlimited Plan. From the cell phone plan page, select pricing for four lines on $55/mo. Unlimited Plan to see the $100/mo. for four lines offer. The $55/mo. Unlimited Plan is required for all lines on your account.  Here's how the discounts work:

  • 1 Line - $55/mo. (no discount)

  • 2 Lines - $80/mo. ($30 discount)

  • 3 Lines - $90/mo. ($75 discount)

  • 4 Lines - $100/mo. ($120 discount)

Discounts are automatically applied after eligible plan changes are made. However, these discounts won't show on your bill until your next billing cycle.

Yes. Here's how the discounts work on the $60/mo. Unlimited Plan:

  • 1 Line - $60/mo. (no discount)

  • 2 Lines - $90/mo. ($30 discount)

  • 3 Lines - $110/mo. ($70 discount)

  • 4 Lines - $130/mo. ($110 discount)

  • 5 Lines - $160/mo. ($140 discount)

Discounts are automatically applied after eligible plan changes are made. However, these discounts won't show on your bill until your next billing cycle.

Yes, existing customers can schedule plan changes to take effect at the start of their next billing cycle online, on the myCricket app or by visiting a Cricket Wireless retail location. Be sure to change each existing line in the order the lines appear on your Account Summary. Visit Manage my Account for more information.


 

That's easy! Visit Manage my Account for more information on how to manage your account.



 

Yes, of course. You'll just need to pay the difference. When you change your plan to a more expensive plan, we prorate the charges for the rest of your billing cycle, so you'll only pay for the days you use the service. If you change your plan to a less expensive plan, the change will take effect the next time your rate plan renews.

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