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SIM Card Setup

Use Your Unlocked Phone On Our Network

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  • Bring Your Phone
Back

Requires an unlocked LTE-compatible device and a Cricket SIM card ($9.99)—you'll add that later.

Note: Other carriers' 5G devices will not have access to Cricket 5G service at this time.

Get a New SIM Card
Start Over Lost or Stolen Phone

Our records show this device has been flagged as lost or stolen. If you are new to Cricket please contact your previous provider or place of purchase. If you are a current or previous Cricket customer please ensure the device is no longer listed as lost.

Start Over Yay! Your device is compatible.

It must also be unlocked to work on the Cricket network.

Start Over Incompatible Device

Sorry, this device is not compatible with the Cricket network. Learn More

This Looks Like a Data Only Device

We offer special, data only plans for devices like yours.

Start Over Yikes! This device is incompatible.

Sorry, this device is not authorized for use on the Cricket network. Learn More

Back Replacement SIM Card

Let's Make Sure Your Phone is Compatible

First, find your device ID number (IMEI), dial * #06# on your phone. See how it works

Or select your phone type for instructions:

Apple
<Back

Apple

  1. Open your phone's Settings.
  2. Tap General
  3. Tap About.
  4. Scroll down and look for your IMEI number.

Tip: If you're accessing this page from your iPhone, you can copy the IMEI number in your settings and paste it below.

Android
<Back

Android

  1. Open your phone's Settings.
  2. Tap About Phone or About Tablet.
  3. Tap Status.
  4. Scroll down and look for your IMEI number.

Tip: On most Androids, remove the battery and you should see the IMEI number printed on the inside of the device.

Enter Your Device ID Number

please select to clear your entry

15-digit number (no spaces or dashes)

Your Phone. Our Fastest Speeds. $40/mo.
Together at last.

This IMEI checker may not cover all devices. Cricket cannot guarantee the performance of non-Cricket branded devices. Device must be compatible with the Cricket network and able to use a Cricket SIM card. AT THIS TIME, OTHER CARRIERS' 5G DEVICES WILL NOT HAVE ACCESS TO 5G SERVICE ON THE CRICKET NETWORK. Data speeds vary by device capabilities and network technology used in your coverage area. 4G LTE coverage not available everywhere. Compatible rate plan required. Tax due at sale. By purchasing, activating, or using your phone and our service, you acknowledge and agree to the Cricket Wireless Terms and Conditions of Service . Coverage not available everywhere.

Replacement SIM?

I need a replacement SIM card for my current Cricket phone.

Replace SIM

New Phone?

I need a new SIM card for a different phone I want to use with my Cricket service.

Check My Phone

Interested in a data only plan?

Contact Customer Support at 1-800-CRICKET(274-2538)

Please contact the company that previously provided wireless service for this device for help. Cricket cannot activate a device that another wireless company added to this list.

Need a new Cricket phone?

Choose from our lineup of high-performance smartphones.

Shop Phones

To get Cricket service on your phone, you need:

  • Universal SIM Card Kit ($9.99)
  • Prepaid plan (from $30/mo)

I’m switching to Cricket

I’m already a Cricket customer

Sign in
Universal Sim Card

To get Cricket service on your phone, you need a:

  • Universal SIM Card Kit ($9.99)
  • Prepaid plan (from $30/mo)
Universal Sim Card

Your Phone. Your Number. Our Unlimited Data.

Phone + Data = Love
$40/mo for a limited time with the Unlimited BYOD plan.

Cricket may slow data speeds when the network is congested. Ltd. time. Compatible device req’d. Must port in new line of svc. 1st mo. svc charge due at sale. Excl. AT&T network ports. Activ. (in-store, $25/line) and other fees, usage & restr’s apply. See details >

I'm already a Cricket customer

I'm switching to Cricket

Your Phone. Your Number. Our Unlimited Data.

Phone + Data = Love
$40/mo for a limited time with the Unlimited BYOD plan.

Cricket may slow data speeds when the network is congested. Ltd. time. Compatible device req’d. Must port in new line of svc. 1st mo. svc charge due at sale. Excl. AT&T network ports. Activ. (in-store, $25/line) and other fees, usage & restr’s apply. See details >

Universal Sim Card

Need a new Cricket phone?

Choose from our lineup of high-performance smartphones.

Shop Phones
Nah, I’ll Buy a New Phone
That Works For Me

Need a new Cricket phone?

Choose from our lineup of high-performance smartphones.


Shop Phones

If your current Cricket SIM card is lost or damaged, just order a new  Universal SIM Card Kit  to keep your service going.

Cricket Universal SIM Card Add SIM Kit

Bring Your Own Phone (BYOP) to Cricket

You want to change your cell phone carrier, but you don't want to buy a new phone. What can you do? How about bringing it to Cricket, where we make the BYOP process easy.

Steps to Bringing Your Own Phone

  1. Verify you have an unlocked phone (Learn "What is an unlocked phone?")
  2. Check that your cell phone is compatible with our network - find your device ID number (IMEI) and use the quick-check tool above.
  3. Pick your plan - To get the most out of a great phone, you need a great cell phone plan. Sign up for one of our affordable prepaid phone plans and enjoy cheap prices with no annual contract. 
  4. Watch for your SIM card to arrive - After you select a plan, you'll receive a subscriber access card (SIM card), usually within two business days 
  5. Make the switch - Insert your SIM card, activate your new cell phone service in seconds online, and you're ready to go. You've just brought your phone to Cricket's fast, reliable 4G LTE network.

Now you can have it all - a phone you love on a network you can rely on. Switch to Cricket now and experience a more satisfying phone service.


Read more about bringing your device

Read less about bringing your device

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