Additional Plan Information and Terms
Revised October 28, 2016
Important Data Speed, Usage and Pricing Information and Terms
Limited Time Offers: $50/8GB plan is a limited time offer. After the offer ends, if you change plans or your Cricket account is cancelled, you will lose the promotional data plan & then-existing data plans/pricing will apply.
- Services and features of all plans are available for 30 days upon payment of rate plan charge. View Cricket Pay Dates for details and exceptions. $30, $40, $50, and $60 plans include a 1 GB, 2.5 GB, 8 GB, or 10 GB high-speed data access allowance, respectively. After your high speed data access allowance is used, your data download speeds will be reduced to a maximum 128Kbps for the rest of your billing cycle.
- High-speed data access allows download speeds of a maximum of 8 Mbps for compatible 4G LTE devices and 4 Mbps for compatible 4G devices.
- Terms and Conditions of Service, Acceptable Use Policy, and other restrictions apply.
- Pricing subject to change without notice.
- Monthly plan and feature payments are not refundable or transferable.
- Coverage, services and speeds are not available everywhere and vary by device and location.
- Restocking fee of up to $25 applies for returned devices.
- No activation fee for online purchases.
- Activation fee of up to $25 may apply for in-store activations.
- For information on network performance and network management practices, see Mobile Broadband Information.
International Texting is only available on rate plans starting at $50/mo and above. Includes unlimited international text messages (SMS only) sent from the US, Puerto Rico and the USVI to mobile phones in select countries.
Unlimited Calling and Messaging to Mexico and Canada*:
*Does not include the Northern Territories of Canada (867 area code or Yukon, Northwest Territory, and Nunavut). Cricket Unlimited Calling and Messaging to Mexico and Canada is included in Rate Plans starting at $50 and above (and grandfathered Smart, Pro and Advanced Plans), and includes Unlimited Calling, International Texting (SMS), and Picture and Video Messaging (MMS), from the US, Puerto Rico and the USVI to landline numbers and wireless numbers in Mexico and Canada. Capabilities vary by carrier. The voice services included Unlimited Calling to Mexico and Canada are intended for your personal use and are provided for uninterrupted live dialog between two people and may not be resold, rebilled or used for commercial purposes. You may not use these voice services for purposes other than as intended by Cricket including, but not limited to: Monitoring services, transmissions of broadcasts or recorded materials, telemarketing, fraud, autodialed calls, call-forwarding or other similar connections. Loaning or renting your wireless device to a third party for their use is not considered personal use. For a complete list of prohibited voice and messaging uses, please see Cricket's Terms and Conditions of Service and Acceptable Use Policy. We will presume certain usage, dialing, or calling patterns indicate Prohibited Activities and that you are not using Unlimited Calling to Mexico and Canada for your personal use. If in our sole discretion we reasonably believe that you are using Cricket's Voice Services in any manner that is a Prohibited Activity, then we may without advance notice: (a) terminate individual calls; (b) suspend, cancel or terminate your terminate your account; and/or (c) decline to renew your wireless service.
Data Access Plus Unlimited Talk & Text Mexico & Canada Roaming:
Cricket Data Access Plus Unlimited Talk & Text Mexico & Canada Roaming ("Mexico & Canada Roaming") is included in Rate Plans starting at $50 and above (and grandfathered Smart, Pro and Advanced Plans), and allows you, while traveling in Mexico and Canada, access to your high-speed data, to place calls and send text messages, and picture and video Messaging (MMS) to landline numbers and wireless numbers in Mexico, Canada, and the U.S. Capabilities vary by carrier. Not for extended international usage. You must reside in the US and your primary usage must occur in the United States. Your device must register first on Cricket Wireless? network in the United States before roaming. Cellular data access, calls and messaging made from or received in Mexico and Canada cannot exceed 50% of your usage of any service (voice, messaging, or data) in any consecutive three-month period. We may suspend, modify or terminate your wireless service, at our discretion, if any combination of voice or messaging roaming ? whether it occurs in Mexico or in Canada ? violates this rule. Mexico and Canada Roaming will not allow you to place/receive calls or send/receive messages to all destinations, and the destinations which are available may change without notice. Mexico and Canada Roaming coverage and service is not available everywhere. High-speed Data Access service and speeds, while roaming in Mexico and Canada, are subject to the capabilities of the local service provider(s), your device and location. A compatible device is required to use your device in Mexico and Canada. Please consult the Cricket Rate Plans support page or call 611 or 1-800-274-2538 for a list of currently available roaming carriers within Mexico and Canada. All carriers within Mexico may not be available, and the availability coverage and services, and performance of these services are not guaranteed.
Auto Pay Service Credit Program
The Auto Pay Service Credit Program is subject to the Auto Pay Service Credit Program Terms and Conditions.
The Auto Pay Service Credit program ("Program") is available on any Cricket rate plan starting at $40 and above after your account is enrolled in Auto Pay. The Program is also available on select legacy Aio and grandfathered Cricket plans enrolled in Auto Pay.
Program account credits are $5.00 and are issued to your Cricket account approximately five (5) days before each billing renewal date. To receive a Program account credit you must be enrolled in Auto Pay on a qualifying plan at the time account credits are issued. Once enrolled in Auto Pay you must remain enrolled in Auto Pay to participate in the Program. You will not receive a Program account credit if Auto Pay is removed from your account at any time during any billing cycle.
Your Cricket account must be in good standing to participate in the Program. This means that suspended accounts and cancelled accounts are not eligible for Program account credits or any other Program benefits.
The Program is not available on accounts Group Save multiline accounts and may not be combined with any other offer or rate plan discount. Talk and Text plans and Tablet plans are not eligible to participate in the Program.
Account credits are not redeemable for cash or any cash equivalent and are not transferable or refundable. Account credits are forfeited if your account is cancelled.
This Program is a limited time offer and we may modify any aspect of the Program - including the amount and frequency of Program benefits - or discontinue the Program for any reason without notice.
For additional information visit our plans and features support section..