Unlock happiness with our support & services

See how we can save you time & money

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Keeping communities safe

Community is our most powerful network, and we know you may have lots of questions right now. We’ve gathered frequently-asked questions and answers to make it easy to find the information you’re looking for.

See COVID-19 updates

A happier, easier way to buy

We’re #1 in purchase experience among all non-contract full service wireless providers in the J.D. Power 2020 U.S. Wireless Purchase Experience Non-Contract Full-Service Wireless Providers, 3 times in a row.

For J.D. Power 2020 award information, visit jdpower.com/awards.

Get award details

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Lease to own your phone

You can easily take home the phone and accessories you want with the first payment of a fixed lease agreement with our Phone Payment Plan backed by Progressive Leasing.

The advertised service is lease-to-own or a rental- or lease-purchase agreement provided by Prog Leasing, LLC, or its affiliates. Acquiring ownership by leasing costs more than the retailer’s cash price. Leasing available on select items at participating locations only. Not available in MN, NJ, VT, WI, WY.

Explore payment options

Protect for peace of mind

For those moments when life throws you an unexpected curveball, Cricket Protect is ready to get you back on track with easy device repairs or replacements so you can focus on the important things.

Protect your device

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Complete device coverage

Be prepared for anything with Cricket Protect Plus—comprehensive coverage to take care of your device and the important memories you have on it.

Get more protection

Save with Auto Pay

How does saving over $100 a year sound? Auto Pay not only makes paying your bill every month super easy, it gives you a monthly credit for using it, too.

Set up Auto Pay

Need more time to pay?

Bridge Pay is here to help if you need a few extra days to pay your bill. Split your balance in two and get an extra seven days to pay it off.

Get Bridge Pay info

Account info on the go

Easily track your wireless usage, make changes, or add features from anywhere within the myCricket app.

Discover myCricket

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The more the merrier

Refer A Friend to Cricket, and we’ll give you both $25 in credits. Bring up to 10 friends each calendar year for up to $250 in account savings!

Refer A Friend Now

Headline news & more

With theSCOOP, get your local weather, headline news, sports scores, and more delivered to your phone throughout the day.

Unlock theSCOOP

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